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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,808 Reviews

1,808 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 19, 2021

Best dealership I’ve ever experienced. First Class in every way! Will definitely recommend & shop there again for my next car! Excellent in every way! More

by Delta Flange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are pleased to hear about your experience! We can't wait to see you again in the future!

June 17, 2021

I have been genuinely amazed with the service I’ve received since becoming a Mercedes customer. Most recently, they covered a transmission replacement for my amg gts and the process was seamless. This More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are so happy to hear about your service experience with Liz and our service team! We hope to continue living up to your expectations for years to come!

June 17, 2021

Very professional and personalized service. Helped with small issues above normal service. My rep Gaston is great! Appreciate the approach to customer service. I know how that can be. I was in the More

by jmikebeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Jun 21, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Gaston! We hope to see you again in the future!

June 16, 2021

Mr.Richard Metodiev (Service Advisor) does a excellent Mr.Richard Metodiev (Service Advisor) does a excellent job on Maintaining my Mercedes Benz vehicles when it time for preventative maintenance them . More

by rxsmith2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We appreciate your loyalty to Richard and we hope he can continue living up to your expectations for years to come! We can't wait to see you again in the future!

June 16, 2021

Efficient, professional service in a timely manner. Spotless waiting area. My future service needs were documented and thoroughly explained. Always a pleasant experience at this dealership. More

by lisaesteplawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience! We hope to continue living up to your expectations for years to come!

June 15, 2021

Like always an excellent experience. Everyone is so passionate and helpful. It is amazing the excellent customer service from the beginning. I really appreciate all the help from Mr. Richard Metodiev a More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are so happy to hear about your experience with Richard! We hope to continue living up to your expectations for years to come!

June 13, 2021

A perfect experience! From the minute you enter the door everyone who works there is pleasant and great at what they do. Highly recommend this location! More

by Judyc
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Hutchins
Jun 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience! We hope to continue living up to your expectations for years to come!

June 12, 2021

Liz Rincon is my service advisor and did a great job. Car was ready when expected. Also received a credit I was not expecting. Perfect! More

by EK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Liz! We hope to see you again soon!

June 12, 2021

Great service. Always done quickly. Everyone is very friendly. Liz was very helpful. Quickly addressed my needs despite a busy time at dealership. Jared was very helpful, too. More

by Mendieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Liz and Jared in service! We hope to see you again soon!

June 12, 2021

Everyone that I encountered while at the dealership for a service issue was friendly, and professional. I highly recommend this facility. I would use them again. More

by vagrl2tx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Walding
Jun 15, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with our dealership! We hope to see you again in the future!

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