Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,837 Reviews of Mercedes-Benz of the Woodlands - Service Center
The best dealership I have ever visited. I can’t imagine going anywhere else now! I love Mercedes Benz of the Woodlands. going anywhere else now! I love Mercedes Benz of the Woodlands. More
MBOTW always goes the extra mile for me. This is my 2nd MB and I'm not sure I could ever go back to a 'normal' dealership and get the same courtesy and convenience. Gaston has been my service guy for both MB and I'm not sure I could ever go back to a 'normal' dealership and get the same courtesy and convenience. Gaston has been my service guy for both cars and he is great! More
Best service advisor, top notch service,and as always the best dealership lobby to wait and relax best dealership lobby to wait and relax More
Gaston was impeccable both professionally and personally as our service rep. He was knowledgeable and updated us on the status of services throughout the process. He responded immediately when we had ques as our service rep. He was knowledgeable and updated us on the status of services throughout the process. He responded immediately when we had questions allowing us to feel completely relaxed. We had previously taken our AMG’s to Sewell in Katy but after our experience at the Woodlands Mercedes dealership we will not be going back. Our experiences at the Woodlands location have far surpassed Sewell in every way! I also had my brother buy his 2021 GLE 53 AMG from the Woodlands dealership which resulted in a better deal and overall experience than we could have asked for. Thank you Woodlands Mercedes!!! More
We had great service! Miss Katherine Stern was great salesperson and was very knowledgeable of the vehicle that we purchase. Miss Stern made us feel comfortable as she explained the the vehicle and the salesperson and was very knowledgeable of the vehicle that we purchase. Miss Stern made us feel comfortable as she explained the the vehicle and the different components. Mr. Arturo Gutierrez was also great with financing the vehicle. We really enjoyed the great service and will recommend others to your dealership!!!!! More
The service was first class and everything that I need to be taken care of was pointed out and explained, personnel were very professional and took time to explain what the vehicle required. Great experience be taken care of was pointed out and explained, personnel were very professional and took time to explain what the vehicle required. Great experience . More
It’s always a pleasure visiting MBOTW, the facilities are great including amenities like the massaging chairs that I particularly enjoyed this time, and their customer service is beyond outstanding! great including amenities like the massaging chairs that I particularly enjoyed this time, and their customer service is beyond outstanding! More
Best dealership I’ve ever experienced. First Class in every way! Will definitely recommend & shop there again for my next car! Excellent in every way! every way! Will definitely recommend & shop there again for my next car! Excellent in every way! More
Prompt, efficient, pleasant service. Gaston accommodated my desire to finish up early due to Friday traffic. All personnel encountered were polite, friendly, and attentive. Keep it up! my desire to finish up early due to Friday traffic. All personnel encountered were polite, friendly, and attentive. Keep it up! More