"Making car buying easy"
The team at MB of TW made it easy and efficient in deciding what model was best for us and then facilitated making it happen.
We have been BMW loyal for over 20 years. With a new driver in the house we were looking for another car and were going to buy a BMW, however, the experience with the that dealership was less than satisfactory. We decided to look at a few other dealers, Mercedes, Audi and Cadilliac. The reception, attention to details, working to get the options we needed were unparalleled. The purchase and delivery were efficient and on point. Will definitely go back. Thanks, Erich, Mike and Harry for making it happen. Of course, my wife love the bow on the car. Nice touch for delivery.
We had an ML350 and kids were growing up - soccer, sports and their friends to convey around. So it was time for a roomier family wagon, and the MGS model was the logical vehicle that we landed on., so the next generation would continue the MBenz family tradition. It was a painstakingly delightful process to work on and pick up the car - thanks to the professionalism and help of the team at MBenz Woodlands that we worked with. After sales service is exquisite and the kiddos look forward to visiting the dealership where they are made to feel right at home with refreshments
"New Cars and a Vacation"
We selected the European Delivery program. I was somewhat apprehensive about driving in Europe, but the Apple Car Play made it a snap. It turned out to be a very memorable vacation. I purchased two cars at this time. The only problem in the purchase was the delivery time. The new model release from Germany was a bit of a problem. But the dealership was very accommodating through the transaction. My salesman was Erich Beasley. His sales method is no pressure, very laid back and easy going. He is very knowledgeable of the product lines. It is nice to ask a detailed question and get an answer that is right and not, "let me check on that".
"Great service "
The customer service at this location was outstanding! Erich was so helpful & informative on with the purchase of our new G-Wagon. We left very happy.
"Erich is very patient and well informed."
This is our first time buying a pre-owned car. Erich patiently answered all our concerns.
He also informed us of all the "perks" of buying our vehicle with Mercedes Benz of the Woodlands.
Over-all our experience was good including going through financing with Paula.
"Exceptional customer service from All departments"
Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new vehicle. I was pleasantly surprised that nobody tried to hard sell me into something they thought I should buy. I absolutely love my new car and the experience I had at Mercedes-Benz of The Woodlands.
- Kimberly Jones
My husband and I came in late on a Saturday evening and decided to purchase while we were there. Erich and Paula stayed well beyond their service hours to accommodate us and work with us. They provided a comfortable and seamless purchase. We appreciated their willingness to work with us at such a late hour and to make the best possible deal for us.
"An Experience to REMEMBER!"
- Shirley S.
My experience can be described in one word - PHENOMENAL! From the purchase to driving off the showroom floor - Erich, Arturo, Nic were GREAT! Shirley S.
"Great Experience "
Kriss was just a generally good person whose desire was to give this potential customer a good experience and trust that are very rare in salesmen. All through it was a great experience and a lasting positive impression.
"Great Car Buting Experience "
The Sales Rep Erich Beasley made buying my new Mercedes so easy. He was very knowledgeable about the E Class and tool his time in searching for a car that meant my expectations. Erich, as well as the other staff members, were professional, courteous, and patient. I would definitely recommend Erich to all my friends and associates.