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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,599 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,599 Reviews of Mercedes-Benz of the Woodlands - Service Center
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February 18, 2016
service review prompt efficient service by Mike Lange and his associates. Clean, appealing facility. Good proximity to home. easy to get too. This dealer ship is prompt efficient service by Mike Lange and his associates. Clean, appealing facility. Good proximity to home. easy to get too. This dealer ship is better than any other dealer ship in the H ouston area More
by owner of 2 patty
Employees Worked With
Helpful February 17, 2016
Check engine light was on . I was able to get in the same day for an appt and get a loaner car. My car was fixed the next morning with a call from Mark . He was great and explain I was able to get in the same day for an appt and get a loaner car. My car was fixed the next morning with a call from Mark . He was great and explained what was wrong with my car . Everyone was professional and very attentive to the customer. The service department is very nice and with the latest newest technology. Very impressed and extremely happy with my service. More
by Mara
Employees Worked With
February 15, 2016
Excellence Mike Lane does an excellent job for their customers at the Dealership in the Woodlands. Since they have opened in this location it is more convenien Mike Lane does an excellent job for their customers at the Dealership in the Woodlands. Since they have opened in this location it is more convenient for me use. The staff is always friendly, courteous and their job performance is always excellent. A dealship is only as good as their employees. They are the reason I continue buying a Mercedes. More
by Excellent Service
Employees Worked With
February 15, 2016
10,000 mile service I can not say enough about this dealership, Liz Rincon took care of everything I was in and out in no time at all with no appointment! I can not say enough about this dealership, Liz Rincon took care of everything I was in and out in no time at all with no appointment! More
by Glenn
February 15, 2016
Always outstanding They do an excellent job of troubleshooting repair issues and perform the work quickly. I am always happy with my experience there. The repair process They do an excellent job of troubleshooting repair issues and perform the work quickly. I am always happy with my experience there. The repair process is always explained thoroughly, so I know what is being done to my car. The repairs are done correctly the first time. More
by johndurfey
Employees Worked With
February 14, 2016
Best Mercedes dealership in the Houston area. After visiting all three primary Mercedes Benz dealerships in the greater Houston area, the Woodlands location is my favorite. The service and atmosp After visiting all three primary Mercedes Benz dealerships in the greater Houston area, the Woodlands location is my favorite. The service and atmosphere is what you would come to expect from a Mercedes dealership. My service advisor, Mr. Mike Lange, is my go to guy concerning maintenance of my vehicle. More
by Matt_ks_001
Employees Worked With
February 14, 2016
Exceptional Service I am really impressed by the effort put forth by this dealership to provide exceptional service. They always get me a loaner car when I need it even I am really impressed by the effort put forth by this dealership to provide exceptional service. They always get me a loaner car when I need it even on short notice and I really appreciate the way they clean the car after service. The other MB dealer I used to go to would just rinse it off-sloppy. I have an extended 3rd party warranty and Mike Lange my service advisor always goes to bat for me to get everything covered that needs to be. He is a great service advisor and I like how he always keeps me informed of what is going on with my car while it is in there and is upfront with all costs. The techs are very professional and I appreciate the way they treat the vehicles with care. You can even see what they are doing through the waiting room glass. The dealership is an impressive facility and everyone there is always friendly. More
by jgoebel
Employees Worked With
February 13, 2016
THE BEST SERVICE CENTER IN HOUSTON Mike Lange did an awesome job with our E350! He made all the necessary repairs to bring our car "up to speed" His high level of professionalism and k Mike Lange did an awesome job with our E350! He made all the necessary repairs to bring our car "up to speed" His high level of professionalism and knowledge gave us the confidence necessary to switch to Mercedes-Benz of The Woodlands for all future need regarding our vehicle! More
by protoolschips
Employees Worked With
February 12, 2016
Outstanding delership, clean, customer focused, quality work Liz is outstanding. Great customer service, timely, delivers what advises, pleasure to deal with, one of the best service persons we have ever worked Liz is outstanding. Great customer service, timely, delivers what advises, pleasure to deal with, one of the best service persons we have ever worked with More
by Charles111
Employees Worked With
February 08, 2016
Consistently professional service I have had my car serviced several times at Mercedes-Benz of the Woodlands. The service is always excellent. Mike Lange is a true professional and I I have had my car serviced several times at Mercedes-Benz of the Woodlands. The service is always excellent. Mike Lange is a true professional and I could not be happier with the customer service he provides. I highly recommend Mercedes-Benz of the Woodlands and Mike Lange. More
by Markku
Employees Worked With
