Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Merchants Auto
Hooksett, NH
2,066 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,066 reviews
August 20, 2017
Great experience. Greeted at the door, but not pushy car sales. Focus was on quality of car and what consumer was looking for. I appreciated my time spent here and rec Greeted at the door, but not pushy car sales. Focus was on quality of car and what consumer was looking for. I appreciated my time spent here and recommend merchants auto to others.Thank you Rodney for your patience and helping me find a car that was a good fit for me. More
by Susan U.
Employees Worked With
Rodney Mathews
August 17, 2017
Great experience It's been over 20 years since I purchased a car from a dealership. My son brought me in and we worked with Mark Chartrand. My son had purchased his It's been over 20 years since I purchased a car from a dealership. My son brought me in and we worked with Mark Chartrand. My son had purchased his car with Mark few years ago and had a great experience and he wanted me to work with Mark too. Mark found the car I wanted and made the difficult process of financing a breeze! If I could have given him more than 5 stars I would have. Thank you Mark! More
by Deb B.
Employees Worked With
Mark Chartrand
August 17, 2017
Jeep Grand Cherokee Gene was very good to work with. He took the time to understand what I was looking for. He calm approach to the process made it worth while. Gene was very good to work with. He took the time to understand what I was looking for. He calm approach to the process made it worth while. More
by Jeep girl
Employees Worked With
August 16, 2017
Awesome car buying experience Great salesmen and finance team. I went there on a recommendation and so glad I did. I could not have been treated any better. This is the place to go Great salesmen and finance team. I went there on a recommendation and so glad I did. I could not have been treated any better. This is the place to go to buy a quality used car and be treated right. Thank you Gordon and Harold. More
by Kimberly Phillips
Employees Worked With
Gordon Lewis, Harold Davis
August 10, 2017
Great experience Gene was a great help and made my first time finance experience on a vehicle much easier and smoother than I thought it would be, I will be back for s Gene was a great help and made my first time finance experience on a vehicle much easier and smoother than I thought it would be, I will be back for sure More
by Skahlke
Employees Worked With
August 09, 2017
Great experience! Had a great experience with Richard. He went above and beyond to answer questions and help get me in to the vehicle I wanted. Would recommend! Had a great experience with Richard. He went above and beyond to answer questions and help get me in to the vehicle I wanted. Would recommend! More
by kshaw
Employees Worked With
August 08, 2017
Great Sales Staff Rich got me into the car I wanted at the price I wanted. I got a very nice car for the right price. Would recommend. Rich got me into the car I wanted at the price I wanted. I got a very nice car for the right price. Would recommend. More
by Merchant2
Employees Worked With
August 08, 2017
Flawless experience again Rich is an amazing sales person. He is very personable, compassionate and understanding. He will work relentlessly until he gets his customers what Rich is an amazing sales person. He is very personable, compassionate and understanding. He will work relentlessly until he gets his customers what they are looking for. He doesn't care if he stays late past closing, he is with you from beginning to the end of your car shopping experience. More
by nhnative2216
Employees Worked With
Rich Interrante
July 31, 2017
Great Experience with Richard Roy As a first time customer at Merchants, I'm highly impressed with the level of service I received! Richard went far above and beyond to make the deal h As a first time customer at Merchants, I'm highly impressed with the level of service I received! Richard went far above and beyond to make the deal happen and get me exactly what I was looking for! Including new tires!! Highly recommend doing business here. Richard will certainly take care of you! More
by Stacie Christian
Employees Worked With
July 29, 2017
Best Dealer around I went to purchase a vehicle hoping that I didn't have to put anything down with a low trade-in. I have bad credit and they were able to put the biwee I went to purchase a vehicle hoping that I didn't have to put anything down with a low trade-in. I have bad credit and they were able to put the biweekly payments lower than I expected. Great customer service and respect. More
by Heather1993
Employees Worked With
