Merchants Auto

Great atmosphere Mark was very helpful. They were able to trade in my vehicle and get me out of there with a new luxury van! Mark said that he would have me out of the Mark was very helpful. They were able to trade in my vehicle and get me out of there with a new luxury van! Mark said that he would have me out of there with my new car by noon - I showed up 30 minutes late and he was still able to get me out on time! No hassle - great environment. More

Nothing but the best From the moment I stepped on the lot, I knew my business was important. Sales individuals approached me while I was walking through the inventory of From the moment I stepped on the lot, I knew my business was important. Sales individuals approached me while I was walking through the inventory of cars, without forcing a sale. Rather, the individuals introduced themselves and instructed me to reach out if I had any questions, while leaving me to shop on my own terms. This was important to me since I do not like being forced into a sale. The financing was also quick and painless, and extremely transparent. The financing department was upfront with me in terms of my trade in value, the purchase price of the car I was buying, my interest rate, and my monthly payment amount. Overall, the best experience I have had at a dealership, period. More

Great Car Purchase Experience! Thanks to the efforts of Richard Roy, I felt very comfortable with the information I was receiving regarding a particular car that I was interested in Thanks to the efforts of Richard Roy, I felt very comfortable with the information I was receiving regarding a particular car that I was interested in. In addition to that, he made it easy to think about my decision and allowed me every opportunity to ask questions when I felt uncertain. He certainly left no stone unturned! Thank you Richard for your compassionate personality and your willingness to be helpful; it was very helpful in making a decision and saying goodbye to my first car! More

Easy, fun and rewarding experience! This is my second purchase with Merchants and I am as happy as I was the first time and so glad I went back! Chris was spectacular! He was personable This is my second purchase with Merchants and I am as happy as I was the first time and so glad I went back! Chris was spectacular! He was personable without being over bearing. He was upfront with every step of the process and worked hard for me so I could drive away in the car of my dreams. He was so easy to talk to and made my husband and I feel right at home. We will definitely be back for future cars and service! Thank you Chris!! More

Awesome experience Ryan Spada is a great person first off, and his knowledge of the cars and asking questions helped me find the right car!! Tim was also a great help w Ryan Spada is a great person first off, and his knowledge of the cars and asking questions helped me find the right car!! Tim was also a great help with financing. Great Team!! More

Excellent Richard Roy was my salesperson. He worked with me for hours to help find the perfect car for me. He did an excellent job, I highly recommend going to Richard Roy was my salesperson. He worked with me for hours to help find the perfect car for me. He did an excellent job, I highly recommend going to see him if you want to lease/but a vehicle. :) More

Outstanding service and knowledge Car is great, exactly what I went in for. Mark Chartrand is an asset for anyone looking to make a vehicle purchase. Good selection and price Car is great, exactly what I went in for. Mark Chartrand is an asset for anyone looking to make a vehicle purchase. Good selection and price More

No pressure, just good service I was very happy with Rodney and the whole car buying experience at Merchants Auto. Rodney was extremely helpful & knowledgeable but I was able to mak I was very happy with Rodney and the whole car buying experience at Merchants Auto. Rodney was extremely helpful & knowledgeable but I was able to make a decision without any unnecessary pressure. More

Car selling done right After leaving another dealer with less than satisfying numbers, I went to Merchants because their late hours are super convenient and I was feeling de After leaving another dealer with less than satisfying numbers, I went to Merchants because their late hours are super convenient and I was feeling defeated with the car buying process. Right when I got there I was greeted by Charles and told him my whole ordeal: my lease was ending, my credit isn't great from student loans and I need something that can comfortably fit 2 car seats in the back seat and bonus if the trunk fits a stroller. I gave him the amounts I could afford monthly and he quickly had some suggestions and went to run some numbers with the GM and finance guy. Everyone that walked by while I was waiting was very friendly and made you feel right at home. Charles came back with some information and pulled a car around to test drive. The infant car seat fit perfectly and the car was comfortable and drove wonderfully. We went inside, decided on a payment plan and then signed all the papers. I am excited to be the new owner of a 2012 Nissan Sentra and highly recommend Charles Beaulieu! More

My wife and i so happy with Merchants We just purchased four mouths ago a 2010 ford explorer , that we had problems with. We took the car back to Merchants. And let me just say that the te We just purchased four mouths ago a 2010 ford explorer , that we had problems with. We took the car back to Merchants. And let me just say that the team of men we worked with was wonderful . they assured us that we would be taken of ,and they were not kidding .The team of men were Joe Hodgson,Gordon Lewis,Chuck Man. My wife and i will never go any were else but Merchants. these men are truly wonderful,and we owe them are thanks. More