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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

September 04, 2016

No hassle and they listen Listened to what we were looking for and it was the most hassle free experience we have had with a dealership. Our salesman was very accommodating. More

by Drgn0013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Lewis
Sep 09, 2016 -

Merchants Auto responded

Listened to what we were looking for and it was the most hassle free experience we have had with a dealership. Thank you for sharing your experience with us we appreciate you and remember your free car wash once a week. Scott Rienert Internet Manager 1-800-288-6999

September 02, 2016

Easy and stress free I was looking for fair and straight forward service. Mike exceeded my expectations and made this a great experience. Even though my first choice sol More

by J3phsk8s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
Sep 09, 2016 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you and remember your free car wash once a week. Scott Rienert Internet Manager 1-800-288-6999

September 01, 2016

Buy a car Joe was a great sales person he was very attentive and considerate of our wants and needs put his focus completely on us and didnt stop until he could More

by Trishis6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
Sep 09, 2016 -

Merchants Auto responded

"very attentive and considerate of our wants and needs put his focus completely on us and didnt stop until he could help.." Thank you for sharing your experience with us we appreciate you and remember your free car wash once a week. Scott Rienert Internet Manager 1-800-288-6999

September 01, 2016

Easiest car buying expierence I've ever had! Thank you Lisa and Andre for making this a piece of cake car buying expierence, I have nothing but positive things to say about merchants and the crew More

by Kelly Holstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Lewis, Andre Liqui
Sep 09, 2016 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you and remember your free car wash once a week. Scott Rienert Internet Manager 1-800-288-6999

August 30, 2016

Richard was great! We worked with Richard. He heard what we had to say, had a great sense of humor and we felt like we walked away with a great deal. We would go back t More

by MUGGLEMUM
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2016 -

Merchants Auto responded

Thank you for sharing your experience we appreciate you. Remember 1 free car wash a week forever . Scott Rienert 1-800-288-6999

August 30, 2016

I'll follow Rich wherever his career takes him Young mom, very intimidated from past experiences at car dealers.. Rich was friendly, HONEST, and dealt with my indecisiveness like I was his own daug More

by paulinalalala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Interrante
Sep 09, 2016 -

Merchants Auto responded

" He even took care of my dads Audi while we processed our purchase." Thank you for sharing your experience with us we appreciate you. Remember your once a week car wash at no cost to you, Scott Rienert 1-800-288-6999

August 28, 2016

Excellent experience I had a wonderful experience working with Eli in getting out of my lease early and him helping me find the right car! Eli was extremely patient with h More

by Rheaw24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Ruiz
Sep 08, 2016 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you remember 1 free car wash per week. Scott Rienert Internet Manager 1-800-288-6999

August 28, 2016

A very positive experience. The sales staff were very helpful and answered all our questions. No hassling - the price of the truck we wanted was very reasonable and we were able More

by Barry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rienert, Timothy Randlett, Rodney Mathews
Sep 09, 2016 -

Merchants Auto responded

" No hassling - the price of the truck we wanted was very reasonable and we were able to agree on a fair trade in value for our existing car quickly. " Thank you for sharing your experience with we appreciate e you remember your once a week car wash for free. Scott Rienert Internet Manager

August 26, 2016

One stop shopping We had heard their advertisements on the radio, claiming they were the largest used car dealership around, and it did not disappoint. I was searching More

by Equestriancowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cody
Sep 08, 2016 -

Merchants Auto responded

"We had heard their advertisements on the radio, claiming they were the largest used car dealership around, and it did not disappoint." Thank you for sharing your experience with us. Remember 1 free car wash every week for as long as you own your car. Any questions please call us 1-800-288-6999. Scott Rienert 1-800-288-6999

August 26, 2016

Let me tell you about Rodney Mathews My husband and I didn't have the best credit rating. We d, both, been divorced and well, Im sure that's all I need to say. I had my heart set on a More

by KViens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Mathews
Sep 08, 2016 -

Merchants Auto responded

We had heard their advertisements on the radio, claiming they were the largest used car dealership around, and it did not disappoint.

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