Merchants Auto

Excellent experience at Merchants Auto! Yesterday I purchased a vehicle from Skip Jackson at Merchants. Skip was excellent and made me feel comfortable throughout the entire process. I didn' Yesterday I purchased a vehicle from Skip Jackson at Merchants. Skip was excellent and made me feel comfortable throughout the entire process. I didn't feel any pressure to buy and he did everything he could to meet my needs on a vehicle! Skip was great giving me all the info and even gave me some tips on finding a job in my industry as I have just moved to the area. I will do business with Skip and Merchants in the future for sure!!! More

Service with Excellence I had to make an appointment for my car to have repairs done. I had the pleasure of dealing with Jim. They had my car in the next day and I got my v I had to make an appointment for my car to have repairs done. I had the pleasure of dealing with Jim. They had my car in the next day and I got my vehicle back on time. Jim was very professional and a pleasure to deal with. He made sure I was happy and everything was completed. Thank you Jim for a great experience and I look forward to sticking with Merchants as a dealer and for any future service repairs. More

Great Service Ryan and his team are fantastic!!! I am extremely satisfied with my 2013 Ford Escape SUV! I have already recommended Merchants Auto (and Ryan) to a Ryan and his team are fantastic!!! I am extremely satisfied with my 2013 Ford Escape SUV! I have already recommended Merchants Auto (and Ryan) to a friend, More

ANDRICA AND ALTHEA THIS WAS OUR 3RD EXPERIENCE AT AN ESTABLISHED CAR DEALERSHIP AND THE EXPERIENCE WAS OUTSTANDING. THE MINUTE WE CAME IN WE WERE GREETED BY RICH. WE DID THIS WAS OUR 3RD EXPERIENCE AT AN ESTABLISHED CAR DEALERSHIP AND THE EXPERIENCE WAS OUTSTANDING. THE MINUTE WE CAME IN WE WERE GREETED BY RICH. WE DIDN'T FEEL INTIMIDATED WE FELT COMFORTABLE AS IF WE WERE TALKING TO A FRIEND. HE IS VERY MUCH EXPERIENCED AT WHAT HE DOES AND DOES AN AMAZING JOB. I WOULD RECOMMEND HIM ANY DAY TO ANY ONE. THAT'S WHAT REAL SERVICE IS ABOUT AND GOOD MORALS FEELS LIKE. More

Exceptional experience I bought a car from Rich today. Everything was seamless. I love the car and I love the deal. I will be back for more cars. Thanks, Rich. I bought a car from Rich today. Everything was seamless. I love the car and I love the deal. I will be back for more cars. Thanks, Rich. More

Got one...was impressed...bought another My Mrs. finally decides to get rid of her 2002 Prius after our service shop says "It's time-3x". She settles on a Ford Fiesta but the local Ford deale My Mrs. finally decides to get rid of her 2002 Prius after our service shop says "It's time-3x". She settles on a Ford Fiesta but the local Ford dealer was more concerned about his quota than her as a potential new customer.Merchants Auto has been a family business for a long time so we drove there. We found a Fiesta to her liking. She likes to "dicker" and I prefer to stay straight shooting with the numbers. Those loan numbers fell into place and we were off and running with a 2014. My VW Jetta actually was awful on MPG. It was such a good buying experience for her; that I went back a month later. Again- I like to have the numbers work out straight shooting bottom line. So with my new 2014 Ford Focus - I should pick up an extra 10 mpg and save the $ in gas to the payment. There's our story. Dan ; Gordon ; Thank you for your patience . It had been over 10 years since purchasing a car. The Mrs believes in "you don't Have to do it today" ; but I'm glad she did and i came back and did also. More

Thank you! Thank you Rudy and Steve for your patience with me over these past 2 days! I walked in 30 minutes before closing time and Rudy was wonderful with me. Thank you Rudy and Steve for your patience with me over these past 2 days! I walked in 30 minutes before closing time and Rudy was wonderful with me. Didn't rush through anything and answered all my questions. He also didn't pressure me into buying a car from him and didn't give me the "you better not wait because it might not be here tomorrow" line which was a relief! Steve was wonderful during financing answering all of my questions too and again didn't rush me at all. Thanks you two you're great! More

Merchants they are Awesome and Excellent Customer service Had a great experience at Merchants and Jim Smith did an Awesome service had me approved in minutes. Everyone there was very nice and I am loving my n Had a great experience at Merchants and Jim Smith did an Awesome service had me approved in minutes. Everyone there was very nice and I am loving my new car. Merchants is Awesome and I will recommend them to my friends and family. They are the best. Thank you Jim Smith for helping me with the purchase of my new car. And I look forward to years of service with Merchants. More

Merchants customer service is the best. It's not just cause I walked in 3 years ago thinking I won't get car well I wrong. I did and it was buy here pay here deal 2007 car was great. I was able to build my cre I walked in 3 years ago thinking I won't get car well I wrong. I did and it was buy here pay here deal 2007 car was great. I was able to build my credit for 3 years and now getting a 2014. I also had to family members purchase cars through them and their experience was the same as mine. So if you need a car and want excellent customer service this is the place.Thank you merchants especially Bob Donati More

Top notch service!! I am a second time customer at Merchants Auto and I could not be happier with the customer I received once again! I recommend Merchants Auto if you ar I am a second time customer at Merchants Auto and I could not be happier with the customer I received once again! I recommend Merchants Auto if you are looking for quality pre owned vehicle. More