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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

August 25, 2015

Merchants they are Awesome and Excellent Customer service Had a great experience at Merchants and Jim Smith did an Awesome service had me approved in minutes. Everyone there was very nice and I am loving my n More

by jbessie31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gordon Lewis, Scott Rienert, Jim Smith
Sep 04, 2015 -

Merchants Auto responded

"Merchants they are Awesome and Excellent Customer service" Thank you sharing your experience. Your satisfaction and having a great experience is our number one priority. Scott Rienert Internet Manager 1-800-288-6999

August 19, 2015

Merchants customer service is the best. It's not just cause I walked in 3 years ago thinking I won't get car well I wrong. I did and it was buy here pay here deal 2007 car was great. I was able to build my cre More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marcus Luce, Gordon Lewis, Steve Coimbria, Mike Amburg, Chuck Wolfe
Sep 04, 2015 -

Merchants Auto responded

"I walked in 3 years ago thinking I won't get car well I wrong. I did and it was buy here pay here deal 2007 car was great. I was able to build my credit for 3 years and now getting a 2014" Great job re-building your credit. This such a great story. Thank you for letting us assist you . Enjoy your vehicle, Scott Rienert Internet Manager

August 17, 2015

Top notch service!! I am a second time customer at Merchants Auto and I could not be happier with the customer I received once again! I recommend Merchants Auto if you ar More

by Lamartin07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Scott Rienert, Harold Davis
Sep 04, 2015 -

Merchants Auto responded

"I am a second time customer at Merchants Auto"... Your a family member and we appreciate your continued patronage. Remember to use your merchants awards for free car washes. Enjoy your vehicle , Scott Rienert Internet Manager 1-800-288-6999

August 15, 2015

Bought my car today a Nissian Versa.. Had a great experience at Merchants Friday 8/14/15, Salesman Rich Interrante helped make buying a new car very easy and exciting. I was not sure I'd g More

by Gail55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
Sep 04, 2015 -

Merchants Auto responded

thank you for this 5 star review . We appreciate you sharing your experience..Remember to use your merchants rewards program for free car washes. Enjoy your vehicle. Scott Rienert Internet Manager 1-800-288-6999

August 15, 2015

Great dealership, Quality cars, and on the ball Rudy and Joe was my salesman, both were a pleasure meeting, very nice and boy they are quick getting you into a car, they do everything, they made a More

by Ericm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara, Joe Hodgson
Sep 04, 2015 -

Merchants Auto responded

"they made a nervous time into a great experience, This is my second car from them..." We love when customers keep coming back. We appreciate you and you taking your time to do this review. Remember free car washes anytime . Scott Rienert Internet Manager 1-800-288-6999

August 10, 2015

5 star dealer Great service from Harold Davis this past weekend, got me into the car i wanted with the payments i wanted despite my credit issues. Loving my 2013 Fo More

by Mike123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert, Harold Davis
Sep 04, 2015 -

Merchants Auto responded

" got me into the car i wanted with the payments i wanted despite my credit issues. Loving my 2013 Ford Fusion " Thank you for sharing your experience. Remember your merchants awards program which entitle you too many things including free car washes. Scott Rienert Internet Manager

August 10, 2015

Awesome experience I really dislike vehicle shopping and Rudy made me forget all about that as well as a couple other employees there! They don't lie when the ad says th More

by Jenny74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Rudy Makara, Scott Rienert
Sep 04, 2015 -

Merchants Auto responded

"I really dislike vehicle shopping and Rudy made me forget all about that as well as a couple other employees there! They don't lie when the ad says they treat you like family!".. We do treat people like family here and want to make sure everyone feels the same way. Thank you for sharing your experience. We appreciate you.Please remember to use your merchants award for free car washes. Make it a great day, Scott Rienert Internet Manager 1-800-288-6999

August 09, 2015

Made me feel comfortable Working at an RV dealership I am somewhat familiar with how salesmen can be, and I am happy to say that Harold made me feel less like a target, and mo More

by kmlazyym
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Rienert, Harold Davis
Sep 04, 2015 -

Merchants Auto responded

"Everyone I met seems sincerely happy to work at Merchants and made me feel very comfortable and satisfied that I made the right choice." Its becasue we are and we get to deal with awesome client like your self and the hundred of others we meet. Please remember to use your merchants rewards for free car washes. Make it a great day, Scott Rienert Internet Manager 1-800-288-6999

August 07, 2015

Peter Phaneuf My recent experience with Merchants auto was hands down the best auto shopping experience i have ever had. I had been to several dealerships prior to More

by tcbolduc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2015 -

Merchants Auto responded

"My recent experience with Merchants auto was hands down the best auto shopping experience i have ever had." This is great. We appreciate you sharing your experience. Please remember to use your merchants rewards for free car washes anytime. Scott Rienert 1-800-288-6999

August 06, 2015

Customer service at its best! We went into Merchants on a referral from a friend and very nervous about buying a new car. The atmosphere was relaxed and the service was above and More

by nancylaurendeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Zach Mangold
Sep 04, 2015 -

Merchants Auto responded

" The atmosphere was relaxed and the service was above and beyond what I expected. This was truly a great experience for us and would recommend Merchants to everyone." Please spread the word ! Thank you for sharing your experience. Please remember to stop by anytime for free carwashes as part of you merchants rewards program. Scott Rienert Internet Manager 1-800-288-6999

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