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Merchants Auto

Hooksett, NH

4.5
1,977 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 1,977 reviews

May 16, 2024

I refuse to write upon command shassdfg hggfsa qr tttrre adfģh zxcbbm lļĵ poiuy 00998776 More

by bradg1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Staff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I refuse to keep looking....
May 13, 2024

Very happy today about my car service here was great salesman told me about everything about my new car thank you merchants More

by dennisfortier44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Cocchiarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Chavanelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I give Damian 5 stars for his sales approach & follow thru. However, this is Red Sox country and I’d have to give him minus 5 stars for his liking the Stankees…🤔👀🤷‍♂️ More

by garthwoolsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Super friendly salesman, no pressure to buy, very willing to work with me. Excellent selection of vehicles. More

by EtheB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Labrie
May 12, 2024

they were all wonderful to work with and very helpful. I would definately recommend them More

by mich3sunz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I had a great experience. From financing to working with Lisa to picking up the vehicle everything went smoothly. It was one of the best car experiences I’ve had. More

by sox_345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

You guys rock you are a good dealership keep up the great work thank you More

by jimmytexiera9.jst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Normand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Everyone with easy to deal with. The whole process with quick and a very friendly experience! Thanks everyone! More

by tobypena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Quick thorough polite effort work ethic is great and they helped beyond words when I was in a spot More

by MAYMAE2010
Recommend Dealer
Yes
Employees Worked With
Sales Staff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bowker
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Staff who explained about the warranty and signed the paperwork did not know how to talk to customers. I didn't like his customer care. Joe Bowker is amazing. He talks nicely to the customer and I am sat More

by mutabazialex02
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Bowker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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