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Merchants Automotive Group

4.9

1,286 Lifetime Reviews

1278 Hooksett Rd, Hooksett, New Hampshire 03106
Call (603) 669-4100

1286 Reviews of Merchants Automotive Group

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January 14, 2019

"Doing big things on my own "

- Biggirl24

I had the pleasure of working with merchants financing my own vehicle on my own with no co-signer after countless dealerships wouldn’t work with me bc of my lack of credit meaning zero all of them wanted outrageous down payment . Merchants did it with a reasonable down payment and really heard me when I said what I wanted in a vehicle it was great and painless and the best thing I could’ve done on my own thank you so much merchants

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Recommend Dealer
Yes
Employees Worked With
Michael Galer
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Coimbria
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 13, 2019

"Amazing experience!"

- EmilyR

I had a great experience at Merchants! After totaling my car, I was overwhelmed by the process of finding a new car. Mike made the process easy and got me into a great car that I could afford!

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Recommend Dealer
Yes
Employees Worked With
Michael Galer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 26, 2018

"Above and beyond"

- BWChartier23

Our salesman, Joe Hodgson, performed a lot of work in order to help my family get into the best car possible. We had a great experience and we love our purchase!

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Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 16, 2018

"Great Used Vehicles!"

- cheryl70

My husband and I need a new vehicle quickly and we decided to go to Merchants to see what they had, we left with a 2016 Ford Escape. Our salesman was Gene and he was great to deal with. He was knowledgeable and very friendly. There was no pressure, and he was a straight shooter, just the facts. The loan process was easy and fast. I will be buying my next car from them!

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Recommend Dealer
Yes
Employees Worked With
Scott Chavanelle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gene Cocchiarella
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 18, 2018 -

Merchants Automotive Group responded

Thank you for taking the time to do this review. We appreciate you! Remember your free car wash once a week. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

December 12, 2018

"We had a great time. I love my truck."

- Woodworker1

Heath Raynor got me an excellent deal on a truck and I love it. I would recommend Merchant's Auto to anyone looking for a vehicle.

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Recommend Dealer
Yes
Employees Worked With
Heath Raynor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 18, 2018 -

Merchants Automotive Group responded

We appreciate you so much. Thank you for choosing to do business with merchants auto. Remember to visit for your free car wash once a week. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

December 09, 2018

"Magic "

- Fireball

They worked their magic and got me the car I wanted, definitely going back again! I didn’t have to sit for hours getting the car I wanted like at some dealerships. The whole process was pretty fast. No hassles . Great experience!

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Recommend Dealer
Yes
Employees Worked With
Michael Galer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 18, 2018 -

Merchants Automotive Group responded

Thank you for taking the time to do this review. We appreciate you! Remember your free car wash once a week. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

December 05, 2018

"Excellent Service!"

- kkeiler

The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.

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Recommend Dealer
Yes
Employees Worked With
Michael Galer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gordon Lewis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 18, 2018 -

Merchants Automotive Group responded

We appreciate you so much. Thank you for choosing to do business with merchants auto. Remember to visit for your free car wash once a week. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

December 02, 2018

"Best salesperson there is "

- Jackiebayrd

I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.

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Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Heath Raynor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Coimbria
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 18, 2018 -

Merchants Automotive Group responded

"She makes the process so simple and straight forward" Thank you for taking the time to do this review. We appreciate you! Remember your free car wash once a week. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

November 29, 2018

"Easy & Simple - Great Experience"

- TaraB

Rodney was great! I went in knowing what I wanted to look at and what I thought would work for me. He wasn't pushy or aggressive. The whole experience from start to finish was good and I appreciate how smoothly it all went. I would definitely refer Rodney to anyone. Thank you for all of your help.

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Recommend Dealer
Yes
Employees Worked With
Steve Coimbria
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Rodney Mathews
Dec 18, 2018 -

Merchants Automotive Group responded

We appreciate you so much. Thank you for choosing to do business with merchants auto. Remember to visit for your free car wash once a week. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

Dec 18, 2018 -

Merchants Automotive Group responded

We appreciate you so much. Thank you for choosing to do business with merchants auto. Remember to visit for your free car wash once a week. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

November 29, 2018

"Great salesman"

- Tab Teano

Rodney understood our needs and price range. He sold us exactly what we wanted that fit our budget. The whole experience was great. No pressure. A smooth pleasurable sale.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Rodney Mathews
Dec 18, 2018 -

Merchants Automotive Group responded

Thank you for taking the time to do this review. We appreciate you! Remember your free car wash once a week. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

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