My fiancé and I recently purchased a vehicle from Merchants Automotive Group, & we could not be more pleased with, not only the vehicle that we took home, but the excellent care & service we received along the way. From the minute we were greeted at the door, to the final moment of purchase & every moment in between, we felt cared for & confident that we were in great hands. I’ve never had such a positive car buying experience, to where I felt without a doubt, I won’t be purchasing vehicles from anywhere else but here in the future. Michael Galer and Scott Chavanelle both went above and beyond to help get us in the vehicle that stole our hearts, they wouldn’t give up until we drove off the lot in our 2014 Ford Fusion (which was in mint condition and had only 11,000 miles on it)- we were and still are thrilled! We will be loyal returning customers for sure & will highly recommend Merchants to family and friends. My fiancé and I will be returning for the great customer service, unbeatable prices & the amazing perks that come from buying vehicles here (free state inspections, free car washes, 5 day exchange program, etc); our kids will be returning for the popcorn and balloons. :) Thank you so much to the staff at Merchants Automotive Group- we truly appreciate you!
Liz and Ross