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Metro Ford, Inc.
Independence, MO
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 583 reviews
December 13, 2015
Qualified and met my needs! While at Metro Ford I worked with George Indelicato, Paul Young, and Bryce Foster. All three of these professional gentlemen worked together to get me While at Metro Ford I worked with George Indelicato, Paul Young, and Bryce Foster. All three of these professional gentlemen worked together to get me more car for my money. I couldn't be happier and they have made a customer for life. Buy American! More
by FordUAWmember86
Helpful December 09, 2015
Honesty & Great Service I bought a new Ford from George last August and was so impressed with his transparency and service that I brought a family member to him last week and I bought a new Ford from George last August and was so impressed with his transparency and service that I brought a family member to him last week and they were equally impressed. If you want an honest, upfront, no pressure experience, I would highly suggest making a trip to see George. More
by Ben
Employees Worked With
George Indelicato
December 06, 2015
New/Sales Counsultant ( Garett Gibson) I purchase a 2016 Ford Fusion on December 5, 2015 my sale person Garett Gibson was the best ever really enjoyed working with him make car purchase to I purchase a 2016 Ford Fusion on December 5, 2015 my sale person Garett Gibson was the best ever really enjoyed working with him make car purchase to easy, didn't feel pressure at all he is a 10 on my scale. More
by jones,mary1234
Employees Worked With
Garett Gibson
December 01, 2015
New Car Purchase We have been searching for a car throughout the whole month of November and have been to a fairly good amount of dealerships. Once we came to the conc We have been searching for a car throughout the whole month of November and have been to a fairly good amount of dealerships. Once we came to the conclusion that we wanted to go with Ford, Metro Ford was the place that stood out for us the most. This is mainly because of the employees that worked with us to get what we needed. Our sales person was Garrett and he treated us very well throughout our whole process! He was very polite and professional with us and he really knew his stuff! He wasn't pesky about anything, he told us anything and everything we needed to know about the vehicle! He made our experience go smoothly and we would definitely recommend anyone who is planning to buy a new/used car to go to him! More
by Hannahj
Employees Worked With
Garett Gibson
November 29, 2015
Best experience so far This dealership is just great. THE are friemelt and make you feel so Home around your brand New car. They arent in your face trying to sell you a car This dealership is just great. THE are friemelt and make you feel so Home around your brand New car. They arent in your face trying to sell you a car you don't want! They show you every little thing about the car and the finance guy is great he will help you find the best deals ever! The sales guy we had is the best one we ever had at any dealer ship. He is friendly and he will make sure you find your dream car More
by Mrjermaine
November 25, 2015
No car yet I haven't completed my purchase yet, after searching dealerships for 3 weeks, thus far this company gets a 5 star rating. Garett and George have been I haven't completed my purchase yet, after searching dealerships for 3 weeks, thus far this company gets a 5 star rating. Garett and George have been very helpful. after my purchase I will come back to update. More
by Bubbles
Employees Worked With
George Indelicato, Garett Gibson
November 25, 2015
Erich Phillips I went in with no money said , get me out of this mess. They did :: With no pain. It is the first time I told them this is what I can do and nothing I went in with no money said , get me out of this mess. They did :: With no pain. It is the first time I told them this is what I can do and nothing more, they did it :: This is the most personal dealer ship I have done business with. They are number one with me ::: More
by Koonie
Employees Worked With
November 23, 2015
Awesome. Eric Phillips made the car buying experience easy . Our salesman, Eric Phillips and Rick Gilbert in the finance department worked very hard to get us a quality used car at an interest rate that made the Our salesman, Eric Phillips and Rick Gilbert in the finance department worked very hard to get us a quality used car at an interest rate that made the car payment within our budget. They made car buying a very pleasant experience. No pressure and no hassle. More
by Paynemike12560
November 15, 2015
What a great mistake. Last year, my wife and I were test driving a vehicle from another dealer and mistakenly turned into the Metro Ford lot instead of the intended one. We Last year, my wife and I were test driving a vehicle from another dealer and mistakenly turned into the Metro Ford lot instead of the intended one. We were met by George Indelicato. We explained, with a little embarrassment. Well, George didn't even bat an eye when he told us he could get us a better deal. HE DID! That was almost exactly one year ago. We returned to upgrade my wife's vehicle but ended up with a beautiful 2014 Ford F150 XLT, with much thanks to Jeffery Watson who introduced us to this truck that I am in love with. In fact we received a better deal than was originally quoted. This kind of service is nearly unheard of in this day and age where 'getting' the most is more important than 'giving' the best. Metro Ford is one very classy dealership. Just like Arnold says: "I'll be back!!" More
by NapChief926
Employees Worked With
George Indelicato
November 13, 2015
Great Service My experience at Metro Ford was great! The employees were very helpful and made it easy for me to find the best car that suits me. As a first time buy My experience at Metro Ford was great! The employees were very helpful and made it easy for me to find the best car that suits me. As a first time buyer I highly recommend their service . More
by Krmoses
