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Metro Ford, Inc.
Independence, MO
586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 586 reviews
December 22, 2015
Follow up to Used Purchase Thank you Garett Gibson, Jeff and George. After the few hurdles am very pleased with my purchase and the efforts extended with the loaner while you Thank you Garett Gibson, Jeff and George. After the few hurdles am very pleased with my purchase and the efforts extended with the loaner while you were making final repairs. you all went above and beyond, I purchased a used car and you didn't have to provide the loaner during the repairs. You kept my "new" vehicle safe on the showroom floor . Although the tire sensor is still not functioning properly, it is an 11 year old vehicle, there will be hiccups, and I think I am intelligent enough to check the tires occasionally. Thanks again, guys. Have a very Merry Christmas. More
by Bubbles
Employees Worked With
Other Employees :
Brent Davidson, George Indelicato, Garett Gibson
Helpful December 20, 2015
Great place to shop. Metro Ford is the ONLY dealership I will go to for buying or having service done on my vehicles. I have purchased 5 or more vehicles from Metro and al Metro Ford is the ONLY dealership I will go to for buying or having service done on my vehicles. I have purchased 5 or more vehicles from Metro and always drove away satisfied that I got the best deal around. Great group of people to deal with, everyone is extremely helpful and straight forward. The sales department is top notch and DOES NOT try to sell you something that you don't want. They WILL however do their absolute best to get you into the vehicle of your choice at a fare and reasonable price. They really go above and beyond. Eric Phillips is probably the best (and most fun) sales person I have ever dealt with. Honesty is most assuredly his policy. The service Department at Metro is probably the best I've seen anywhere. Fast and reliable. They will do you right. More
by blackwolf
December 14, 2015
Excellent Experience This is my second purchase from Metro Ford; My 1st experience with George Rackley left such a great impression, that's why when I came for my second p This is my second purchase from Metro Ford; My 1st experience with George Rackley left such a great impression, that's why when I came for my second purchase I went looking for George. The 2nd Auto purchase from Metro was a 2014 Ford Fusion (Dec 5th, 2015). After my experience with George, I had the pleasure of talking with Rick Gilbert business Manager, this was my 2nd time working with Rick, he was excellent to work with as well. More
by Fordfriend651
December 13, 2015
Qualified and met my needs! While at Metro Ford I worked with George Indelicato, Paul Young, and Bryce Foster. All three of these professional gentlemen worked together to get me While at Metro Ford I worked with George Indelicato, Paul Young, and Bryce Foster. All three of these professional gentlemen worked together to get me more car for my money. I couldn't be happier and they have made a customer for life. Buy American! More
by FordUAWmember86
December 09, 2015
Honesty & Great Service I bought a new Ford from George last August and was so impressed with his transparency and service that I brought a family member to him last week and I bought a new Ford from George last August and was so impressed with his transparency and service that I brought a family member to him last week and they were equally impressed. If you want an honest, upfront, no pressure experience, I would highly suggest making a trip to see George. More
by Ben
Employees Worked With
George Indelicato
December 06, 2015
New/Sales Counsultant ( Garett Gibson) I purchase a 2016 Ford Fusion on December 5, 2015 my sale person Garett Gibson was the best ever really enjoyed working with him make car purchase to I purchase a 2016 Ford Fusion on December 5, 2015 my sale person Garett Gibson was the best ever really enjoyed working with him make car purchase to easy, didn't feel pressure at all he is a 10 on my scale. More
by jones,mary1234
Employees Worked With
Garett Gibson
December 01, 2015
New Car Purchase We have been searching for a car throughout the whole month of November and have been to a fairly good amount of dealerships. Once we came to the conc We have been searching for a car throughout the whole month of November and have been to a fairly good amount of dealerships. Once we came to the conclusion that we wanted to go with Ford, Metro Ford was the place that stood out for us the most. This is mainly because of the employees that worked with us to get what we needed. Our sales person was Garrett and he treated us very well throughout our whole process! He was very polite and professional with us and he really knew his stuff! He wasn't pesky about anything, he told us anything and everything we needed to know about the vehicle! He made our experience go smoothly and we would definitely recommend anyone who is planning to buy a new/used car to go to him! More
by Hannahj
Employees Worked With
Garett Gibson
November 29, 2015
Best experience so far This dealership is just great. THE are friemelt and make you feel so Home around your brand New car. They arent in your face trying to sell you a car This dealership is just great. THE are friemelt and make you feel so Home around your brand New car. They arent in your face trying to sell you a car you don't want! They show you every little thing about the car and the finance guy is great he will help you find the best deals ever! The sales guy we had is the best one we ever had at any dealer ship. He is friendly and he will make sure you find your dream car More
by Mrjermaine
November 25, 2015
No car yet I haven't completed my purchase yet, after searching dealerships for 3 weeks, thus far this company gets a 5 star rating. Garett and George have been I haven't completed my purchase yet, after searching dealerships for 3 weeks, thus far this company gets a 5 star rating. Garett and George have been very helpful. after my purchase I will come back to update. More
by Bubbles
Employees Worked With
George Indelicato, Garett Gibson
November 25, 2015
Erich Phillips I went in with no money said , get me out of this mess. They did :: With no pain. It is the first time I told them this is what I can do and nothing I went in with no money said , get me out of this mess. They did :: With no pain. It is the first time I told them this is what I can do and nothing more, they did it :: This is the most personal dealer ship I have done business with. They are number one with me ::: More
by Koonie
Employees Worked With
