Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Had a good experience when having my vehicle worked on. On time and reliable service On time and reliable service More
Bob and JT were awesome! They helped from beginning to the end. With everything. I would recommend Metro Ford to anyone They helped from beginning to the end. With everything. I would recommend Metro Ford to anyone More
The personnel did and outstanding job. Why 15 words this is the dumbest thing I have ever heard, replace the company that came up with this. Can not say enough of the service personnel Why 15 words this is the dumbest thing I have ever heard, replace the company that came up with this. Can not say enough of the service personnel. Enough Said!!!! More
Don't make the same mistake I did, buy your used vehicle from a trusted and ethical dealership. If they don't offer at least a 3 month/3,000 mile warranty they sell junk! At least take it to a capable mecha from a trusted and ethical dealership. If they don't offer at least a 3 month/3,000 mile warranty they sell junk! At least take it to a capable mechanic to have it looked over prior to purchase! I'll start out by saying I did everything wrong with this purchase, I trusted the dealership. I was rushed to find a vehicle, and after a bad experience at another dealer earlier in the day, I rushed into this purchase. I should have taken it to a trustworthy mechanic to look it over first! I bought a 2015 Jeep Grand Cherokee (80k miles) from this dealer a week ago. Night one, once it was in an enclosed garage, I could smell antifreeze. The next day I started looking the vehicle over closer and man did I find many very obvious problems. Problems that any capable repair technician should have seen. So either this dealer knowingly sold a vehicle with undisclosed issues or their mechanics are inept. The issues are as follows: 1. Leaking end tank on the radiator 2. Leaking oil cooler - puddle of antifreeze in the valley of the engine 3. Rear subframe bushings pulling out & broken 4. Leaking and degrading engine mounts 5. Broken off windshield washer nozzle 6. Wheels with no wheel weights on them (out of balance) When I reached out to my sales guy he promptly brushed me off to manager. She explained that their used cars come with no warranty but acknowledged that the buyers guide on the vehicle did not disclose any of the many issues I found and that she would like me follow up with any documentation. That same day I replied with a detailed list of the issues and photos documenting them. Did I get a response? No, of course not. Did I get a response to my follow up email days latter? No. I have not driven this vehicle since the day after I bought it! If I were to fix all these issues myself it would be over 1,000.00 just in parts. If a mechanic fixed the issues it would be well over 5,000! I have learned my lesson about this dealer and hope that I can warn other to stay away! Hopefully they will step up and do what's right! More
Always a pleasure to get my Explorer serviced at Metro. I’m greeted warmly everyone is friendly work is done in a set time and I never have an issue I’m greeted warmly everyone is friendly work is done in a set time and I never have an issue More
Metro ford was helpful, reasonable, and quick in repairing my expedition. Will continue going to Metro. repairing my expedition. Will continue going to Metro. More
I dropped my car off on the scheduled morning and it was done in the afternoon promised. done in the afternoon promised. More