Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,737 reviews
Not a good experience! Problem ultimately fixed but a lot to work on here seriously Problem ultimately fixed but a lot to work on here seriously More
Extremely knowledgeable and professional service. The technician videos a re very helpful to view then vehicles condition. The technician videos a re very helpful to view then vehicles condition. More
Great Service, Great Staff, Great Experience! Metro Ford is my go to place for service on our Ford Edge. Metro Ford is my go to place for service on our Ford Edge. More
I always wait for my car and am updated regularly on the progress. The service advisors are friendly and helpful. I like the waiting areas progress. The service advisors are friendly and helpful. I like the waiting areas More
Fantastic and very personable staff. “Internet Sara” set us up, and Dan Cole went out of his way to make us feel comfortable with the sale. No hard sales. Everyone loved all over my dog “Internet Sara” set us up, and Dan Cole went out of his way to make us feel comfortable with the sale. No hard sales. Everyone loved all over my dog (huge plus) $10k over MSRP just b/c they don’t have the inventory sucked, but that is where our society is at these days. More
I had a 9am appt, they never inspected my car until 12pm and they failed it for a back wiper, which according to the DMV is not legal! Their service sucked and their inspector needs to go back to school. I and they failed it for a back wiper, which according to the DMV is not legal! Their service sucked and their inspector needs to go back to school. I filed a complaint through the NYS DMV! More
Great service they know who we are and are always helpful and willing to answer questions while keeping you informed about your service and willing to answer questions while keeping you informed about your service More
Didn’t fix issues my truck was in there 2 days for. No thrilled I have to bring it back in again. No thrilled I have to bring it back in again. More
Great customer service from Troy as well as the shuttle driver! Car was completed by 3 or so on a Friday! Great job! driver! Car was completed by 3 or so on a Friday! Great job! More
Great service in a timely and courteous manner. Highly recommended. Very helpful staff, and comfortable waiting area. Highly recommended. Very helpful staff, and comfortable waiting area. More