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Metro Ford
Schenectady, NY
4,765 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,765 reviews
July 09, 2023
Work completed on time. Fair price Friendly service. Advised of work needed next time in Fair price Friendly service. Advised of work needed next time in More
by CNSCHULTZ
Verified CustomerEmployees Worked With
Helpful July 07, 2023
My car came out excellent I am very happy with it I would recommend you guys too anyone! Thank you. recommend you guys too anyone! Thank you. More
by jefferym131
Employees Worked With
July 07, 2023
I was welcomed immediately by AJ and he was awesome from start to end. I have zero complaints and would highly recommend him to friends and family. start to end. I have zero complaints and would highly recommend him to friends and family. More
by gwalker12095
July 06, 2023
Excellent service and work. I have used this dealership since I bought my car new in 2017, and have only experienced excellent customer support. I have used this dealership since I bought my car new in 2017, and have only experienced excellent customer support. More
by EROCK503
Employees Worked With
Other Employees :
Roger Gordon
July 05, 2023
Troy was helpful and prompt. I got my service completed fast. He was also able to point out my inspection was needed and got that taken care of fast. I got my service completed fast. He was also able to point out my inspection was needed and got that taken care of fast. More
by ayocka
Employees Worked With
July 05, 2023
Inviting, friendly, and super informative. Made me feel confident in my vehicle purchase. Personable and responsive to all questions asked. Before during and after the purchase Made me feel confident in my vehicle purchase. Personable and responsive to all questions asked. Before during and after the purchase More
by cwilliams53
Employees Worked With
Robert Sangelo
July 05, 2023
Troy was very helpful. I waited a short time and when the service was complete, he explained what was performed and what future services may be needed. I waited a short time and when the service was complete, he explained what was performed and what future services may be needed. More
by Randi
Employees Worked With
July 04, 2023
The people are always kind curious and helpful. They go above and beyond to do their jobs. Thank you everyone They go above and beyond to do their jobs. Thank you everyone More
by GLASTETTERISABEL
Employees Worked With
