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Metro Ford - Service Center

Schenectady, NY

4.4
2,923 Reviews

2,923 Reviews of Metro Ford - Service Center

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April 12, 2024

The service was fast and on time. I have another issue with a bed cover that doesn’t fit properly. I had them look at it three times and they keep on telling me it’s the correct co More

by Blaze743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

worked here, liked the people i worked with- dependable, solid, honest. trust them to be accurate More

by BAPILLANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Great service, I'm very satisfied with their service provided. The turnaround of the service was pretty accurate. More

by GALLARDORAFAEL_101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I had a tire problem and was seen right before closing --the problem was resolved and I appreciated the service person and mechanic for taking me in about ten minutes before closing---Excellent service as More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the above names--as I'm not certain of the name of the service advisor who saw me.
April 10, 2024

the service was quick and efficient. However, they could not find a cause of low gas milage except to use the winter gas excuse. The numbers on the dash board do not lie. More

by LDenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

I have ALWAYS been treated very well. So convenient for me to bring my car in. How nice are they? My daughter has a Subaru and they even agreed to check out a problem with her car!! M More

by MINGMAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Work is done quickly and efficiently. Great customer service. Always professional and kind. One of the Beat in the business! More

by DENNISJYOUNG1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Very professional. They completed all work in just over an hour, including some recalls I wasnt aware of. Very reasonable prices, too. More

by JSCHIFF6968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Not long ago, I got hit by Metro Ford because there was a problem with my pickup truck, but I didn't fix it for more than two months, and less than a few days after I called Ford Company and protested, they More

by kiijtkd67
Recommend Dealer
No
Employees Worked With
Donald Itteun
April 02, 2024

Long time customer & feel like family! Would not go anywhere else for our cars, trucks or service. More

by REF0993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Marincic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny in service ~ 5 star