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Metro Lexus
Cleveland, OH
3,115 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
May 10, 2025
Very thorough and professional. They take the time to listen and provide you with your needs. They take the time to listen and provide you with your needs. More
by jeffmakowski12
May 09, 2025
Adam Poulos was exceptionally cautious and informative. You need more like him.The waiting area was very clean. You need more like him.The waiting area was very clean. More
by jackwheeler2811
Employees Worked With
May 07, 2025
Fantastic dealer and sales experience. Simon went above and beyond with no high pressure tactics. Simon went above and beyond with no high pressure tactics. More
by cguild22
Employees Worked With
May 07, 2025
Metro took great care of me during my car shopping experience. I worked with Simon and he was extremely knowledgeable and helpful in my search for a new car. experience. I worked with Simon and he was extremely knowledgeable and helpful in my search for a new car. More
by Connor Slezak
May 06, 2025
Once again, I had another great experience working with Metro Lexus. My sales person Abed is a great communicator and makes it for a very enjoyable experience. I would recommend Abed, their sales manager, Metro Lexus. My sales person Abed is a great communicator and makes it for a very enjoyable experience. I would recommend Abed, their sales manager, Mike Gleydura and the rest of the team at Metro to anyone. More
by Ken.guest
May 05, 2025
I just purchased a 2025 Lexus rx350 from Metro Lexus. It is my 4th Lexus rx purchased from them! That means a lot! I specifically wanted to work with Abed Darwish since I’ve worked with him in the past. It is my 4th Lexus rx purchased from them! That means a lot! I specifically wanted to work with Abed Darwish since I’ve worked with him in the past. He is very knowledgeable, friendly, attentive, accommodating and interested in what I wanted my 4th time around. Highly recommend him and this dealership even though it’s not the closest dealership to me. When I picked up my car, I was brought to a special showroom, entered, and was greeted by a number of happy staff members clapping for me with a huge red bow on top of my car! I was surprised and so excited! I had multiple follow-ups from Abed informing when my car would arrive. (It was being built for me). I appreciate all the attention given to me by everyone at this dealership! Thank you Metro Lexus! More
by Kmeyer
Employees Worked With
Other Employees :
John Mohoric
May 05, 2025
I appreciated the instant callback checking up on me and how I was doing with my car. Everything was so smooth and abed did everything he could to make sure I was satisfied. HIGHLY recommend. He’s amazing a how I was doing with my car. Everything was so smooth and abed did everything he could to make sure I was satisfied. HIGHLY recommend. He’s amazing at what he does and will always put his clients first! More
by Naila123
Employees Worked With
May 03, 2025
This is my third Lexus, and the first at Metro Lexus. By far the best buying experience. Professional, courteous and transparent. By far the best buying experience. Professional, courteous and transparent. More
by Nuddin61
May 01, 2025
From start to finish, my experience at Metro Lexus was pleasant. My sales rep, Abed was very informative and educational on the different vehicles. The reception I received when purchasing this car was pleasant. My sales rep, Abed was very informative and educational on the different vehicles. The reception I received when purchasing this car was the icing on the cake. Great Company. More
by Kelly@eriebonebroth.com
Employees Worked With
