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Metro Lexus

Cleveland, OH

5.0
3,219 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,219 reviews

July 17, 2025

I have worked with both Cordis and Cassie and I think they both do an excellent job. Very satisfied with the work and with the overall experience. More

by Gehringscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Thadeus
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Working with Abed and the team at Metro Lexus was an incredible experience! They made the buying process as easy as possible, even with having a 6 month wait time for my new vehicle. They kept me up t More

by S Penick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Colin was so wonderful and easy to work with. He made the process smooth and painless. And he even checked on me after to make sure all was good and how I liked the car. Wonderful people at Lexu More

by bethelleslie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Manus
Jul 15, 2025 -

Metro Lexus responded

We're thrilled Colin, Pete, and Micah made your purchase process so positive and seamless! Thank you for choosing Metro Lexus and for stopping by to share your experience. Congratulations on your new car and have a wonderful day!

July 15, 2025

Colin answered my first email and kept in touch thereafter.He was a pleasure to work with!! More

by OSP1004
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Metro Lexus responded

Thanks so much for the 5-star review of Colin and Metro Lexus!

July 14, 2025

Allison was a pleasure to work with. She worked diligently to find the perfect Lexus vehicle for me. The Metro Lexus team was very friendly and accommodating in which made my car buying More

by SKH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Metro Lexus responded

This feedback is music to our ears! Thank you for choosing Metro Lexus and for sharing your experience with Allison. Safe travels in your new vehicle!

July 14, 2025

Metro Lexus & Colin made the buying process so easy. Colin communicated with us along the way as we waited for car to come in. More

by cramicone70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Metro Lexus responded

Thank you for sharing your review! We are thrilled that Colin and the team gave you a straightforward buying experience and kept you updated throughout the process. Congratulations on your new car!

July 12, 2025

The process of buying a car is not one of my favorite endeavors. But my experience at Metro Lexus was as good as it gets.. Personalized, courteous and efficient is how I would describe it. In particul More

by Calabrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Metro Lexus responded

Thank you for sharing your kind feedback about our team! We appreciate your business and we hope you enjoy your new car. Safe travels from the team at Metro Lexus!

July 11, 2025

Great service from everyone! Very nice dealership, very clean. Friendly and courteous employees. Tech specialist was great! Very helpful. More

by vedapenick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tysean Yorke
Jul 11, 2025 -

Metro Lexus responded

It is gratifying to hear that our team took great care of you! Thank you for choosing Metro Lexus and for sharing your support. Safe travels ahead!

July 09, 2025

Customer service was fantastic. Christian continually kept us in the loop with our new vehicle order status. The process was. Wru smooth. More

by tim.aktas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Metro Lexus responded

Tim, thank you for your business and your kind words about Christian! We are thrilled that he and the team took such great care of you, and we hope to welcome you back to Metro Lexus down the road. Enjoy your new vehicle!

July 09, 2025

Allison was really helpful and spent a lot of time explaining the features of the vehicle. The dealership was great at communicating the status of car delivery. Great follow up and delivered the vehic More

by DailaShimek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trae Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Metro Lexus responded

Daila, this feedback just made our day! We are delighted that Allison took such great care of you and we will be sure to pass along your review. Thank you from the Metro Lexus team!

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