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Metro Lexus
Cleveland, OH
3,150 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,150 reviews
June 22, 2025
Terry was very professional, kind, informative and responsive to all questions . She was patient and made whole process seamless. responsive to all questions . She was patient and made whole process seamless. More
by Adiparik07
Employees Worked With
June 22, 2025
This was truly my best car buying experience. With Terry in charge of the process it all went so smooth. David in financing and Tysean in tech made it even better. If you are going to buy a ne With Terry in charge of the process it all went so smooth. David in financing and Tysean in tech made it even better. If you are going to buy a new Lexus this is the place! More
by Elklake
June 21, 2025
Seth was a pleasure to work with - very responsive, knowledgeable, thoughtful, and transparent. I would recommend working with Seth and the team at Metro. Easy the whole way around. knowledgeable, thoughtful, and transparent. I would recommend working with Seth and the team at Metro. Easy the whole way around. More
by gap.palmer
June 21, 2025
Matt long has been my Salesman for 12 years! I can't say enough good accolades about him. Professionalism at its best! Thank you Matt for all you do❤️ I can't say enough good accolades about him. Professionalism at its best! Thank you Matt for all you do❤️ More
by Yolanda1017
June 21, 2025
Simon was great. Made it easy and made my wife feel special . Highly recommend this dealer Made it easy and made my wife feel special . Highly recommend this dealer More
by mark12.knurek
Employees Worked With
June 21, 2025
Fantastic experience, Matt could not have been more helpful. It was truly a pleasure to buy our Lexus from him. I highly recommend him. helpful. It was truly a pleasure to buy our Lexus from him. I highly recommend him. More
by dddlm45
June 21, 2025
I am a long term customer of Metro Lexus and have had a wonderful experience with Matt Long and the dealership! They are great to work with. wonderful experience with Matt Long and the dealership! They are great to work with. More
by Diana
June 21, 2025
I went in looking for a GX550 and after test driving it I thought it was to small and then my salesman Simon introduce me to the LX700h what a wonderful vehicle it is , if it wasn’t for Simon I might have n thought it was to small and then my salesman Simon introduce me to the LX700h what a wonderful vehicle it is , if it wasn’t for Simon I might have never purchased the vehicle . More
by mark
Employees Worked With
June 20, 2025
Simon was great. Loved the dealership. I will definitely buy another car there. Couldn’t ask for better service. Loved the dealership. I will definitely buy another car there. Couldn’t ask for better service. More
by cpirro111
June 20, 2025
Very pleasant atmosphere and it was a pleasure working with Terry Ramsey. She very accommodating and helpful with Terry Ramsey. She very accommodating and helpful More
by Libox1
Employees Worked With
