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Metro Lexus

Cleveland, OH

4.9
2,589 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 2,589 reviews

April 08, 2024

This is my third vehicle purchased from Metro Lexus and I could not be happier with he service I received from everyone, but especially Colin! Everything throughout the buying process was seamless and met my More

by Scott W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Metro Lexus responded

Scott, we're delighted to know that Colin and the rest of our team at Metro Lexus have consistently provided you with excellent service. We truly appreciate your loyalty over the past 18 years! Enjoy your new vehicle!

April 08, 2024

Ryan provided the greatest car sales experience I've ever had. Absolutely and undeniably wonderful. More

by Vweemsl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Metro Lexus responded

We really appreciate you taking the time to leave Metro Lexus this awesome review! It's great to know that Ryan was able to provide a great car-buying experience. Enjoy your new ride!

April 06, 2024

Terry and the staff at Metro Lexus were outstanding throughout the buying process! Terry was very knowledgable and professional. I would highly recommend Metro Lexus! More

by Linville1217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Metro Lexus responded

We're so glad to know that Terry and our team at Metro Lexus provided you with an outstanding buying experience. Thanks for recommending us!

April 04, 2024

I recently had the pleasure of purchasing a NX350 from Metro Lexus, and I can't say enough positive things about my experience with Candace Thomas. From the moment I stepped onto the lot, Candace went abo More

by jplanghenry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Metro Lexus responded

We're delighted to know that Candace provided you with such a positive experience at Metro Lexus. We appreciate your recommendation and are glad she could help find the perfect Lexus NX 350 for you!

April 03, 2024

Ryan was great. Very Knowledgeable and professional, not pushy. Thank you Ryan and Sarah for going the extra mile for me💯. I highly recommend Ryan Yee as your sales More

by Iasia K
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Apr 04, 2024 -

Metro Lexus responded

Iasia, we're so glad to know that Ryan and Sarah went the extra mile for you at Metro Lexus. We appreciate your recommendation! Enjoy your new ride!

April 02, 2024

Excellent Sales person. Knowledgeable and helpful. Dealership was excellent, but slow in getting paper work together and needed paper check. Wiring was not accepted. More

by Koen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Metro Lexus responded

Koen, we appreciate your feedback and are glad to know our sales team was knowledgeable and helpful. We'll take note of the paperwork process for future improvements at Metro Lexus. Thanks for choosing us!

April 01, 2024

My experience was nothing short of amazing. Terry was awesome and very personable. Thank you so much! More

by Chandric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Metro Lexus responded

Chandric, we're delighted to know you had an amazing experience with Terry at Metro Lexus. Thanks for the great review!

April 01, 2024

Great facility. Professional staff Honest dealings with a lot of airs I would return to buy another rcar More

by Lee Hutton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Metro Lexus responded

Lee, we're glad to know you had a positive experience at Metro Lexus and found our team professional. We look forward to assisting with your future car purchases!

April 01, 2024

It is a pleasure working with Allison. Helped me get an NX in 10 days More

by kck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Metro Lexus responded

We love seeing 5-star reviews. Thanks!

April 01, 2024

They were able to answer all of our questions throughout the entire process and treated us wonderfully More

by Lmurray1321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Metro Lexus responded

We're so glad to know that our team at Metro Lexus was able to provide you with all the answers you needed! Thanks for sharing this wonderful experience with us - enjoy the ride!