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Metro Lexus

Cleveland, OH

4.9
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,117 reviews

March 21, 2025

Simon made the buying process comfortable and easy. The car is wonderful. Highly recommended him and this dealership More

by Moentmarc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Metro Lexus responded

Moentmarc, we're delighted to hear that Simon made your experience at Metro Lexus smooth and enjoyable. Thank you for recommending us! Enjoy your new car!

March 21, 2025

Ryan Yee and the whole team at Metro were great to work with. They answered all questions and were very patient. More

by Abeck
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Mar 21, 2025 -

Metro Lexus responded

Abeck, we're delighted to hear that Ryan and the Metro Lexus team provided you with such attentive service. Thanks for sharing your experience!

March 21, 2025

Bought a used 2018 Nissan frontier from this dealership and was treated very well they even took the frontier back into the shop and replaced a belt on the engine because I heard it making a squeaking nois More

by bradr319@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Metro Lexus responded

We're delighted to hear that you had a positive experience with us at Metro Lexus and are enjoying your 2018 Nissan Frontier! It's great to know our team took care of the squeaking noise for you. Thank you for choosing us, and happy driving!

March 21, 2025

My wife and I enjoyed meeting and working with Simon. He was very friendly, knowledgeable and a pleasure to work with. I would definitely buy another vehicle from Simon and would recommend him to family More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Brian, we're delighted to hear that Simon and the Metro Lexus team made your car buying experience enjoyable and confidence-inspiring. Thank you for recommending us to family and friends! We look forward to welcoming you back in the future.

March 20, 2025

I worked with Colin last year, and due to the great experience, I went back this year. He’s so knowledgeable, very passionate about what he does and takes pride in his work. 10/10 Honestly, the whol More

by markinb12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Metro Lexus responded

Markin, we're delighted to hear that Colin and the entire Metro Lexus team provided you with such a positive experience. It's wonderful knowing their passion and dedication made an impact on your visits. Thank you for choosing us again!

March 20, 2025

The best! Seth was amazing at finding us the exact car we wanted; only better! We had our list, he met those requirements and amazed us with an outstanding pri More

by Queue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Metro Lexus responded

We're delighted to hear that Seth exceeded your expectations at Metro Lexus! It's fantastic he was able to find the perfect car for you and offer an outstanding price. Thank you for sharing this wonderful feedback, and enjoy your new Lexus!

March 19, 2025

The dealership, My salesmen Ryan and the finance agents were top notch. Very helpful and courteous. I would recommend this dealership to anyone looking for vehicle. More

by Kirkboylan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Metro Lexus responded

Kirk, thank you for recommending Metro Lexus! We're delighted to hear that Ryan and our finance team provided top-notch service. Enjoy your new vehicle!

March 19, 2025

Colin Haire at Metro Lexus was outstanding. He answered all our questions and did not miss a beat. He went over the total SUV and helped us set up our blue tube and other features before we dr More

by Vhales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance person John I beleive was great.
Mar 20, 2025 -

Metro Lexus responded

We're delighted to hear that Colin provided such an outstanding experience at Metro Lexus! It's great to know he was thorough and attentive, ensuring you were comfortable with your new Lexus NX 350. Thank you for sharing this wonderful feedback!

March 19, 2025

Allison Smith was straightforward, honest, professional and quick just when my family needed exactly that as we sought out our new car. She arranged for everything we needed to consider our options and com More

by Bgillooly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team provided you with such a seamless car-buying experience. Thank you for sharing your positive feedback! Enjoy your new vehicle!

March 19, 2025

Jeffrey Miller explained clearly what services were needed before the service appointment as well troubleshooted my key issues. After the service he patiently helped me resync my phone to my car and More

by Lhammack
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Metro Lexus responded

We're delighted to hear that Jeffrey provided such clear and patient service at Metro Lexus. Your appreciation means a lot to us, and we'll be sure to share your kind words with him!

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