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Metro Lexus
Cleveland, OH
2,589 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,589 reviews
February 13, 2021
Dealership was Very clean and modern. Everyone was very nice and appreciative of my business. got offered water/soda/coffee many many times. Took a long time to complete transaction. nice and appreciative of my business. got offered water/soda/coffee many many times. Took a long time to complete transaction. More
by Dcoy87
Helpful February 06, 2021
This is different from other car dealers. This is the place you feel you are helped. Everyone here is so nice and helpful. I am so happy to get my 2nd Lexus RX 350. Last one lasted me 12+ years. place you feel you are helped. Everyone here is so nice and helpful. I am so happy to get my 2nd Lexus RX 350. Last one lasted me 12+ years. More
by Jbwang727
Employees Worked With
Rami Homsi
February 06, 2021
Ryan Yee and the Metro Lexus team were very helpful from the moment my family stepped into the dealership! We test drove the NX300 and RX350L and decided to lease the NX300. We got a very good deal on the the moment my family stepped into the dealership! We test drove the NX300 and RX350L and decided to lease the NX300. We got a very good deal on the NX300 and will recommend this dealership to any friends who are looking for a vehicle! More
by Lyhaiquach
Employees Worked With
February 01, 2021
Abed and Mike did a great. At 70, I can be very Abed and Mike did a great. At 70, I can be very impatient and I felt very calm and collected during the entire process. I have been leasing and Abed and Mike did a great. At 70, I can be very impatient and I felt very calm and collected during the entire process. I have been leasing and buying the Lexus cars for close to 20 years. Metro Lexus has done a great job for this customer, sales and service. Abed and Mike are great assets to your organization. Thank you A satisfied customer ! Al St. Vincent Evergreen Environmental Corp. More
by Alstv
Employees Worked With
Other Employees :
Maia Bruno
February 01, 2021
Consistently professional, informed, attentive and available. Abed is by far and away the best sales representative I have ever worked with. The atmosphere at Metro Lexus IS very welcoming. available. Abed is by far and away the best sales representative I have ever worked with. The atmosphere at Metro Lexus IS very welcoming. More
by Gastronsn
January 31, 2021
Working with Abed was a delight. I’ve run national sales teams for 2 decades and would hire him in a heartbeat! He is personable, attentive and answered every question. We posed multiple scenarios for our p teams for 2 decades and would hire him in a heartbeat! He is personable, attentive and answered every question. We posed multiple scenarios for our purchase and he always had answers right back to us. More
by Ben.reynolds
January 29, 2021
Fantastic experience as always, best cars, best salesman, best service. Metro Lexus IS absolutely experiencing amazing. You couldn’t be more at home at Metro Lexus. best service. Metro Lexus IS absolutely experiencing amazing. You couldn’t be more at home at Metro Lexus. More
by Levyt
Employees Worked With
January 29, 2021
Rami is very pleasant and went above and beyond in helping us make a decision on on new car. He was very nice and professional. Looking forward to working with him again in the future! helping us make a decision on on new car. He was very nice and professional. Looking forward to working with him again in the future! More
by folu Shielu
January 24, 2021
My experience at Metro Lexus with Rami was excellent. I met him on a Saturday and explained what I was searching for in a preowned vehicle. The following Saturday I drove off the lot with exactly what I wa met him on a Saturday and explained what I was searching for in a preowned vehicle. The following Saturday I drove off the lot with exactly what I wanted. I really appreciated his attentiveness and professionalism. More
by David
Employees Worked With
Rami Homsi
January 22, 2021
The service provided by Terry was excellent. The car was well prepared for pickup, everyone was courteous and professional. The service manager was helpful and the sales manager was present, checking on if well prepared for pickup, everyone was courteous and professional. The service manager was helpful and the sales manager was present, checking on if I had been waited on. Thank you More
by Ppiercebap
