Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,615 reviews
This is my second vehicle purchased from Terry at Metro Lexus. She always helps do what she can to get the deal done. I’m glad to be back in my Lexus! Lexus. She always helps do what she can to get the deal done. I’m glad to be back in my Lexus! More
Found this vehicle for a great price online from Austin Tx. Very happy with my experience purchasing my used Yukon Denali, despite being over 1500 miles away. Maia was very helpful, always available and q Tx. Very happy with my experience purchasing my used Yukon Denali, despite being over 1500 miles away. Maia was very helpful, always available and quick to respond with photos and even a video walk through of the vehicle. David in Financing was also very attentive, will changes made to paperwork the same day as requested. /‘d overnight shipping to expedite the process. Once all the paperwork was approved, my vehicle shipped out the next day! Now just waiting on it’s arrival for final inspection. More
Overall experience was very good. Ryan Yee although relatively new at the sales position (my understanding) was informative. In addition I returned to the dealership a few days later regarding dirty sp relatively new at the sales position (my understanding) was informative. In addition I returned to the dealership a few days later regarding dirty spots on the headliner inquiring what could be done - service cleaned the spots. More
Everyone at the dealership was friendly. We were not attacked with sales trying to hard sell. Your vehicles in the showroom were enough to view, rather than walking outside in sub zero temperatures. W attacked with sales trying to hard sell. Your vehicles in the showroom were enough to view, rather than walking outside in sub zero temperatures. Was shown the beverages and seating area while waiting. Very, very clean. More
Thanks Rami for finding our vehicle of choice in another state. We appreciate your efforts and the red carpet treatment at the dealership. take care state. We appreciate your efforts and the red carpet treatment at the dealership. take care More
Thank you.rami.Homsi .helped me to bay. my favorite car .very helpful good communications .and professional salesman. Rami makes al my paper work easier for me. .very helpful good communications .and professional salesman. Rami makes al my paper work easier for me. More
Dealership was Very clean and modern. Everyone was very nice and appreciative of my business. got offered water/soda/coffee many many times. Took a long time to complete transaction. nice and appreciative of my business. got offered water/soda/coffee many many times. Took a long time to complete transaction. More
This is different from other car dealers. This is the place you feel you are helped. Everyone here is so nice and helpful. I am so happy to get my 2nd Lexus RX 350. Last one lasted me 12+ years. place you feel you are helped. Everyone here is so nice and helpful. I am so happy to get my 2nd Lexus RX 350. Last one lasted me 12+ years. More
Ryan Yee and the Metro Lexus team were very helpful from the moment my family stepped into the dealership! We test drove the NX300 and RX350L and decided to lease the NX300. We got a very good deal on the the moment my family stepped into the dealership! We test drove the NX300 and RX350L and decided to lease the NX300. We got a very good deal on the NX300 and will recommend this dealership to any friends who are looking for a vehicle! More
Abed and Mike did a great. At 70, I can be very Abed and Mike did a great. At 70, I can be very impatient and I felt very calm and collected during the entire process. I have been leasing and Abed and Mike did a great. At 70, I can be very impatient and I felt very calm and collected during the entire process. I have been leasing and buying the Lexus cars for close to 20 years. Metro Lexus has done a great job for this customer, sales and service. Abed and Mike are great assets to your organization. Thank you A satisfied customer ! Al St. Vincent Evergreen Environmental Corp. More