Metro Lexus

The service provided by Terry was excellent. The car was well prepared for pickup, everyone was courteous and professional. The service manager was helpful and the sales manager was present, checking on if well prepared for pickup, everyone was courteous and professional. The service manager was helpful and the sales manager was present, checking on if I had been waited on. Thank you More

Metro Lexus was “top notch “ throughout our car buying experience ! Abed was a good listener and answered all of our questions. Everyone we came in contact with was friendly and helpful...just a great e experience ! Abed was a good listener and answered all of our questions. Everyone we came in contact with was friendly and helpful...just a great experience in purchasing our car ! More

Another awesome experience from start to finish with everyone at Metro Lexus. The most satisfying consumer experience we continue to have from sales to service everyone at Metro Lexus. The most satisfying consumer experience we continue to have from sales to service More

My experience dealing with Mr. Abed Darwish since early November 2019 was very positive, if not a standout among my lifetime experiences dealing with sales professionals. He was very helpful, responsive, f November 2019 was very positive, if not a standout among my lifetime experiences dealing with sales professionals. He was very helpful, responsive, friendly, and credible in his answers, promises, and commitments. He bent over backwards to be flexible and accommodate my concerns and apprehensions in consummating the transaction in an environment of escalating threat from Corona. Things ended up going as promised. I got the car I was waiting for, and Metro Lexus closed yet another sale of an LS 500, thanks to Abed Darwish! More

Rami Homsi is a very special person i had the pleasure to working with .He made me feel comfortable in the choice I make he followed up and called me to make sure I was satisfied with the car and I to working with .He made me feel comfortable in the choice I make he followed up and called me to make sure I was satisfied with the car and I really appreciate that More

It's simple. I get a new car every two years and I am on my seventh Lexus in 14 years all of them from metro Lexus Cleveland. So it's just not the car it's the place. Have a good day my seventh Lexus in 14 years all of them from metro Lexus Cleveland. So it's just not the car it's the place. Have a good day More

This is my third AMAZING experience with Metro Lexus. Pete and Matt both made the process quick and seamless. I always felt heard and truly valued as a customer. When I came to pick up my new SUV, all of Pete and Matt both made the process quick and seamless. I always felt heard and truly valued as a customer. When I came to pick up my new SUV, all of my set up questions were answered and the finance process was quick and easy. I absolutely LOVE my new NX and would highly recommend both the dealership itself and the team I worked with to any family/friends in the market for a new ride! More

This is my third Lexus from Metro Lexus, and love it. I am very pleased with all they're care and attention. Terry took her time and made my purchase easy. Tony showed me all the new options, he was great am very pleased with all they're care and attention. Terry took her time and made my purchase easy. Tony showed me all the new options, he was great! Never had a problem with Metro Lexus. I will return. More

Kevin McGuire has provided excellent service when leasing my last 3 or 4 vehicles. He is to be commended for delivering my vehicle and facilitating my new lease agreement free from hassle. He always answers my last 3 or 4 vehicles. He is to be commended for delivering my vehicle and facilitating my new lease agreement free from hassle. He always answers my questions and returns calls promptly and always ready to help if I have a problem. I will continue to do business with Metro Lexus and Kevin McGuire is definitely an asset to their sales dept. More

Kevin McGuire is a consummate professional, knowledgeable, courteous, honest and beyond accommodating. Kevin fulfilled every promise he made. He found exactly what I was looking for and had my knowledgeable, courteous, honest and beyond accommodating. Kevin fulfilled every promise he made. He found exactly what I was looking for and had my 2021 Lexus delivered to my home sooner than I thought would be possible. Overall my experience was terrific and I would recommend Kevin to anyone wanting to purchase a vehicle from Metro. More