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Metro Lexus
Cleveland, OH
3,139 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,139 reviews
June 07, 2025
Helpful people and services goes fast . But the services people need to speak slowly a little bit sometimes. Good quality too . Thank you for your service. But the services people need to speak slowly a little bit sometimes. Good quality too . Thank you for your service. More
by ramyusagaras
June 07, 2025
just perfect from start to finish everyone so knowledgeable and helpful will always pick metro over canton or any other Lexus dealers knowledgeable and helpful will always pick metro over canton or any other Lexus dealers More
by lll1955
June 04, 2025
It took time to find the vehicle I wanted but after it was sourced the process was smooth. Seth and Sarah did a great job. was sourced the process was smooth. Seth and Sarah did a great job. More
by Keith
June 02, 2025
Candice was terrific! Professional, prompt, and very courteous. I would recommend her to anyone on a purchase. Professional, prompt, and very courteous. I would recommend her to anyone on a purchase. More
by schaefrj
Employees Worked With
May 30, 2025
My wife and I were treated very nicely, and the dealership worked hard to earn or business. This is the way I feel most people wanted to be treated no matter if you’re buying a car, or a can of pa dealership worked hard to earn or business. This is the way I feel most people wanted to be treated no matter if you’re buying a car, or a can of paint from the hardware store. Metro Lexus succeeded well in this! Will buy again from them! More
by Jpkiselica
Employees Worked With
May 28, 2025
Metro Lexus was fantastic! Honest team, no pressure, just facts. They know their cars and competitors. Honest team, no pressure, just facts. They know their cars and competitors. More
by dga2024
May 28, 2025
If i could give Candice 10 stars I would, she made my "temporary" car special while I waited till my dream car arrived, after my car accident. I couldn't ask for a better dealership to work with. "temporary" car special while I waited till my dream car arrived, after my car accident. I couldn't ask for a better dealership to work with. More
by sfbrill1193
May 28, 2025
The whole staff was very professional And made me feel so good And appreciated. And Abed is so Amazing. He is the best. so good And appreciated. And Abed is so Amazing. He is the best. More
by Dbrewer60@icloud.com
May 22, 2025
First time Lexus buy, and Metro Lexus was great to deal with. We found the car we wanted online, and Terry promptly got in touch to fill in the details and tag an incoming car with our name. Once the vehic with. We found the car we wanted online, and Terry promptly got in touch to fill in the details and tag an incoming car with our name. Once the vehicle arrived we made one trip to the dealer to wrap it up. Everyone was easy to deal with and the technical folks went over all the electronics to get us set up. We really appreciated all the hospitality and Terry’s help making this a great purchasing experience. More
by Vpsanti
May 22, 2025
This was the most easiest and nicest experience in buying a car. I highly recommend metro Lexus and Candace Thomas a car. I highly recommend metro Lexus and Candace Thomas More
by nykiel.nora
