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Metro Lexus
Cleveland, OH
3,132 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,132 reviews
December 23, 2024
Abed our salesman was great, he was very helpful in finding us the perfect vehicle. He walked us through the vehicle while we waited for finance and we were in and out at a great time. Thank you Abed a finding us the perfect vehicle. He walked us through the vehicle while we waited for finance and we were in and out at a great time. Thank you Abed and Metro Lexus for the great experience. More
by Emill2
December 23, 2024
Terry went above & beyond my expectations and is an asset to your business, I would work with her again. to your business, I would work with her again. More
by Clmorell
December 22, 2024
Everyone I worked with at Lexus was very professional and efficient. Car transfer made easy. efficient. Car transfer made easy. More
by Maryloupalermo
December 22, 2024
This was our first Lexus purchase. The staff has been very attentive to our needs, especially with regard to the sales person and the specialist who explained the special features and The staff has been very attentive to our needs, especially with regard to the sales person and the specialist who explained the special features and technology. More
by LoisLane
December 20, 2024
We had a wonderful experience from the trade-in to driving away in our new (to us) car, the attention to detail and care from this dealership is top notch. I have never had a better car buying experie driving away in our new (to us) car, the attention to detail and care from this dealership is top notch. I have never had a better car buying experience. This was our first Lexus - purchased for my wife. When my own lease is up I will absolutely be considering this dealership. More
by quick.salt3892
December 18, 2024
Everyone is so nice and friendly. Candice was so easy to work with and found what I wanted. Candice was so easy to work with and found what I wanted. More
by ttyo24
Employees Worked With
December 18, 2024
This was our first Lexus purchase, although we’ve owned Toyota’s over the years. Purchasing a vehicle can be stressful, but Colin and the management team did not pressure us into the purchase and were pr Toyota’s over the years. Purchasing a vehicle can be stressful, but Colin and the management team did not pressure us into the purchase and were professional throughout the process. Although there was some negotiation, it was not unpleasant. We hope to be future Lexus owners in the future as well, and Metro Lexus will be our choice in dealerships. More
by Tcjake84
Employees Worked With
Other Employees :
Jeff Sustersic
December 17, 2024
Allison is a true professional. She is knowledgeable, friendly, and committed to providing service for her customers. She guided me through the entire process of purchasing my vechi She is knowledgeable, friendly, and committed to providing service for her customers. She guided me through the entire process of purchasing my vechical. More
by kim.sethna
Employees Worked With
December 16, 2024
Terry was great, extremely helpful in the process of finding my new car. I felt very comfortable working with her. finding my new car. I felt very comfortable working with her. More
by Jsolis6
Employees Worked With
December 15, 2024
Metro Lexus is amazing. From the warm welcome when you walk in the door to the “big reveal” when I picked up my car. Everyone is courteous & helpful. I look forward to a lon From the warm welcome when you walk in the door to the “big reveal” when I picked up my car. Everyone is courteous & helpful. I look forward to a long happy relationship with my car people! More
by Sue
