Michiana Chrysler Dodge Jeep RAM Fiat

Haven't had to have any major work done but I always have my oil changed at Michiana when needed. They are friendly, quick, and thorough every time. I appreciate that they ask me what me needs are and they n my oil changed at Michiana when needed. They are friendly, quick, and thorough every time. I appreciate that they ask me what me needs are and they not only meet them but exceed them. When service is completed the technicians returned my Jeep clean and in good order so I could get back to my work day. More

Went in for an oil change, ended up being more than that. Had a leak in my axle seal, which was under warranty! Yay! Unfortunately a few days later something happened to the drive shaft on the way to OK, and Had a leak in my axle seal, which was under warranty! Yay! Unfortunately a few days later something happened to the drive shaft on the way to OK, and it's back in the shop, in OK. Wish it was something that was noticed when it was being serviced here in town. More

Great overall experience! Jeff promptly answered my call several times on my way in for a tire repair, and kept me updated. Great service and price!!! Would highly recommend several times on my way in for a tire repair, and kept me updated. Great service and price!!! Would highly recommend More

The service was fast !!! I like the fact that if anything happens with my Jeep the service department is there to get me back on the road again. Just wish they would loan out vehicles to drive until my car i happens with my Jeep the service department is there to get me back on the road again. Just wish they would loan out vehicles to drive until my car is fixed. More

So went to service to get a alingment. Service was amazing bt dang service personnel were like sharks, we didnt want to buy a car didnt need a car bt we proceeded even knowing we wernt going to get ap amazing bt dang service personnel were like sharks, we didnt want to buy a car didnt need a car bt we proceeded even knowing we wernt going to get approved. Sales person tried every trick to convince me to do a 500 dollar payment. Also wouldn't give me 6k for my vehicle even with there promotion of promise of 6k for any vehicle no matter what. They said 1500 mabey xxx never looked at it also. Told them my credit problems threw and threw and still said 2k down plus my trade and still 500 a month. Never ever buying a car from there. Service is still ok on small stuff. Plus realized the idiots locked up my front breaks while test driving took 5 miles of burning breaks to unlock on way home More

Took to long for work to be done to van. 1st lady got fired cuz she can’t do her job right! Because of the First Lady it took over a week to get my warranty company out and had to fight to get anything d fired cuz she can’t do her job right! Because of the First Lady it took over a week to get my warranty company out and had to fight to get anything done overall with everything it sucked. More

Every thing was good and went as expected. It was an improvement from past years. I will return in the future rather than look for services from another dealer. improvement from past years. I will return in the future rather than look for services from another dealer. More

Dealers person was knowledgeable and I didn’t feel pressured to buy a vehicle. Very easy. In and out in 2.5 hrs. Much better than other FCA nearby dealerships. pressured to buy a vehicle. Very easy. In and out in 2.5 hrs. Much better than other FCA nearby dealerships. More

I had a service appointment scheduled to get an oil change, have both fuel filters changed and get tires rotated. When I arrived at the dealership and talked to the girl she asked what I was scheduled change, have both fuel filters changed and get tires rotated. When I arrived at the dealership and talked to the girl she asked what I was scheduled to have done. I repeated what was scheduled and she called the service department to make sure they had the filters in stock so she could give me a price quote. I was quoted $405. When I arrived to pick up my truck the total bill was $645.85. Quite a bit more than I was expecting. On top of the total price when I went to get my truck I slipped on the pavement and noticed there was a puddle of diesel fuel in front of my truck. I proceeded to ask someone to check this out and found the fuel filter on the engine was leaking. I was told this filter had a split o-ring and was replaced. I find it very disappointing that I had to pay that kind of money to get a service that wasn’t done properly and nobody seemed to care too much that they didn’t do it correctly. More

Fast, friendly, and professional! Dropped the Jeep off and picked it up when I received the phone call. Sooner than expected. Thank you! Will be back! and picked it up when I received the phone call. Sooner than expected. Thank you! Will be back! More