Mike Erdman Nissan

Under no circumstances purchase a car from this place. The GM has no respect towards customers. I'v left 2 messages a no return call. The speakers stop playing any sound. Took it in to service. Scott was The GM has no respect towards customers. I'v left 2 messages a no return call. The speakers stop playing any sound. Took it in to service. Scott was the advisor. He called and said their techs didn't know how to fix the problem. Then oddly he says it out of warranty. It wasn't out of warranty. Then he said we have to open a ticket and get Nissan to send a tech there. So he let the vehicle leave. Weeks passed. No a word. A left countless messages. When I finally reached him he said someone closed the ticket by mistake. He said ill reopen it and get with my supervisor to see what the next step will be. A couple more weeks went by no response. Then he finally calls and says the vehicle is out of warranty now. There's nothing they can do. They never even figured out what the problem was. An employee i know there said this happens when the repair will cost the dealership a lot of money. I spoke to the sales manager his brilliant idea was to trade the vehicle in. This place has been going downhill for years. Stay away. I have to get my lawyer involved. So sad its come to this. More

I bought a care from Mike Erdman and the air conditioner went out within three days. I took it back three times for them to fix it. They said they sent it to their master Cadillac technician. It worked for went out within three days. I took it back three times for them to fix it. They said they sent it to their master Cadillac technician. It worked for about five months. We decided to trade the car in for a truck because a truck was what we needed. We were told by another dealer that our car had a major structural damage on the carfax report. When we bought the car we asked for the carfax and were told we could access that after they emailed it to us but there were no accidents on the carfax. The next day we received the email from the dealer and there was on accident reported on it. We spoke to the head sales person and she said yes there were three very minor accidents reported and that was it. When we found out about the structural damage we asked that dealer for the carfax and it was different from the one Erdman had given us. We took it back to Erdman and met with them. They gave us the report they had on file the day we bought it. When comparing them I found that there were five accidents on the one we got from the other dealer. I showed them the discrepancies. I was told that someone with fat fingers must have accidentally put the accident with the structural damage on our car and they would fix it. I asked about the others and they did not comment on the other discrepancies. Two days later the one accident was off the carfax but the others were still there and they still did not match the carfax that Erdman gave to us. We asked for a buy back and they said they will do a trade in. I said no I want a buy back. They did not comply. After an incident where we had to put in an insurance claim, as soon as the technician plugged it into the computer it was red flagged because it had a salvage title under the GM manufacturing back in 2019. Legally they were not permitted to sell us the car since it had a salvage title. We went back to Erdman and were told that they would just give us a higher trade offer to fix it. I want a buy back and they told us that they will not do that. More

You guys did everything to get me the best deal thank you for all your help I will always buy my cars here for all your help I will always buy my cars here More

I just bought my new Sentra thank you for making me a great deal and helping me with everything. If anyone's looking for a car I will for sure send them your way great deal and helping me with everything. If anyone's looking for a car I will for sure send them your way More

Thanks to Mario Polit and Eric Nicks for their exceptional customer service. It really means a lot to see how you worked so hard to make this deal work out for us. Thanks for your commitment to cu exceptional customer service. It really means a lot to see how you worked so hard to make this deal work out for us. Thanks for your commitment to customer satisfaction. My husband and I are proud owners of a Nissan kicks. I will definitely bring family and friends that are looking for a vehicle here. Thanks again! Steven and Debbie Foster More