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Mission Viejo Kia

Mission Viejo, CA

4.9
3,058 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,058 reviews

August 03, 2021

I really enjoy bringing my car to the dealership for service. They always do a great job, usually a Coupon available to make it a little more affordable. All the service representatives are friendly a More

by fcg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Ask for Samantha! She was a pleasure to work with and very knowledgeable about the vehicle we purchased. The whole team at Mission Viejo Acura was awesome. Recommend! Two thumbs up! More

by Oasisdec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in finance., Bryan Oh
Aug 02, 2021 -

Mission Viejo Kia responded

Oasisdec, Thank you for the opportunity to serve you. It was our pleasure!

Aug 02, 2021 -

Mission Viejo Kia responded

Oasisdec, Thank you for the opportunity to serve you. It was our pleasure!

August 02, 2021

Service was quick and efficient. I appreciated the video that was sent showing what was serviced. I have gotten my car serviced here every time and they have always done a good job. More

by shavas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
August 02, 2021

Great attitude service and trustworthy dealer, I have been using this dealer for the past 2 yrs for my RDX and always top quality performance More

by marcbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

The service department went above and beyond and really exceeded my expectations. They were highly communicative and completed my service in the timeframe promised. I received excellent customer service he More

by Natalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

I am very happy with my new Acura from Mission Viejo Acura. Michael went above and beyond helping me and made it a pleasure to buy my car at this location. Everyone on the team did a great job and I rec More

by clarkeadg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stepp, Bryan Oh
July 31, 2021

Saul is consistently kind, straightforward and easy to work with. He explains things clearly and makes sure I am comfortable with all the details of my service.. Makes car care easy! More

by Mhallbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

I thought everything and everyone was very professional and friendly also found the loner very convenient… problem was diagnosed correctly and the repair fixed the complaint More

by etlm187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
July 30, 2021

Great customer service. I had an issue with my brakes and I was extremely grateful that it’s been resolved. I also had an oil change and the service was fast and efficient. More

by jillwallace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Sanzone, Delia Valenzuela
July 30, 2021

Professional, informative and helpful. Delia was able to fit me in for service early and was very communicative of what the service entailed and how long it would take. The video reviewing my service was ve More

by Catherineawhite11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
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