
Momentum BMW MINI
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,189 reviews
This is my 7th vehicle from this dealer. Much appreciated Warren Hodge's attitude, flexibility and efficiency. There was no pressure in the process. Much appreciated Warren Hodge's attitude, flexibility and efficiency. There was no pressure in the process. More
Haidi was a great help through my MINI service process. She made sure I had a loaner when my car had to stay overnight to be completed. Overall great service just takes a bit of time. She made sure I had a loaner when my car had to stay overnight to be completed. Overall great service just takes a bit of time. More
Amazing, Great, Excellent, Helpful, Nice, these are just a few words of how well my sales man was. a few words of how well my sales man was. More
Friendly greeters as you drive into the Momentum garage, very courteous. My Service Advisor J.W. shows a genuine care and concern for the customers. At times, I'm a bit anxious with my car's maintenance very courteous. My Service Advisor J.W. shows a genuine care and concern for the customers. At times, I'm a bit anxious with my car's maintenance issues, but J.W. eases your mind, letting you know that Momentum got your back! Appreciated. Just to mention: My Loaner car was Fabulous!! Oh my goodness...a 430i 2- door mean machine with a Diva behind the wheel. I'm was alright! Note: My Showstopper SUV was serviced and ready for pickup in a timely manner. Great experience. Thank you. Britt S. More
JW has been my Service Provider for 5years. His customer service is beyond excellent. His professionalism brings me to him anytime my car needs service. I don’t deal with any advisor but him. His customer service is beyond excellent. His professionalism brings me to him anytime my car needs service. I don’t deal with any advisor but him. More
They were very Helpful and attentive when I was looking/buying a car. But once they got my money i was placed on the backburner. I brought the car on a Monday around 2pm. They refused to do a 100- looking/buying a car. But once they got my money i was placed on the backburner. I brought the car on a Monday around 2pm. They refused to do a 100-point inspection which is done by most if not all BMW dealerships I have been to and brought cars. i had some extra work done on my wheels, and they told me I would get a 2nd key. Well, I am still waiting for my car to be finished (its Thursday evening 5:30pm) My extra Key (2nd Key) well they don't know when it's coming. The major thing is I have been treated less than and unfairly since they received the funds for the car. Can't get anyone to call me as to the status of my car. Said they would call, but I haven't heard from anyone. Do Not Buy a Car from them, once they get your money you are no longer of importance! More
They we’re ready helpful and very nice. Will definitely be going back there again from now on! Will definitely be going back there again from now on! More
I just brought my new BMW home few days ago. Special thanks to my salesman MR. Rocky Chehab and sales manager for making the purchasing experience so wonderful from start ( ordering in November Special thanks to my salesman MR. Rocky Chehab and sales manager for making the purchasing experience so wonderful from start ( ordering in November 2022 to delivery in January 2023) to finish. A special salute to finance manager, MR. Walter McNeil for not pressing any unwanted warranties and protection plans that I was not interested in. He was so helpful and attentive to my needs. Excellent dealership More
It was quick and easy. The team was very knowledgeable and helpful about the process. The team was very knowledgeable and helpful about the process. More