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Momentum BMW MINI

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
2,184 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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9570 Southwest Freeway

Houston, TX

77074

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Showing 2,184 reviews

January 19, 2023

Told me one thing when I got there it was another not straightforward at all, very misleading. Didn't apply service coupon. More

by Black Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Jan 20, 2023 -

Momentum BMW MINI responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

January 18, 2023

Sufyan is an excellent service advisor. His prompt attention to details is excellent and the reason I return to you for service. More

by norma.reyna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan
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Jan 20, 2023 -

Momentum BMW MINI responded

Hi Norma.reyna1, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 18, 2023

Momentum BMW Southwest Freeway always care about their customers. Their team show Excellence and Professionalism. More

by CollusLong
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us!

Jan 20, 2023 -

CollusLong responded

I bought my BMW on 12/4/22 and I had the privilege working with two of the most experienced salesmen ever! Patrick and Barry made sure that I got top notch service. IF I could rate Momentum BMW I would give them 5 stars!

January 18, 2023

Had a very great experience very professional and exceeded my expectations! Keep up the good work More

by pupusajunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jan 20, 2023 -

Momentum BMW MINI responded

Hi Pupusajunior, we are very happy to have provided you with such a positive experience!

January 18, 2023

Excellent and friendly service. Having a loaner makes a huge difference. Great tint job too. More

by Meegank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikah Granados-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Momentum BMW MINI responded

Hi Meegank, we are very happy to have provided you with such a positive experience!

January 17, 2023

Great service, amazing communication from the team, fast service with very high quality. Flexible appointments times. More

by m.sameh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us!

January 17, 2023

This was the best auto purchase experience…ever! That all for now! Thank you very much More

by walton82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bjorn Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Momentum BMW MINI responded

Hi Walton82, thank you so much for your positive comments about Momentum BMW!

January 17, 2023

The service was excellent. The staff was very friendly and professional.. The wait time was set at the start of the visit and met my expectations, More

by carolyn0600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony / Viet Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Ross
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Jan 20, 2023 -

Momentum BMW MINI responded

Hi Carolyn0600, thank you so much for your positive comments about Momentum BMW!

January 16, 2023

As always, service is top notch as I’ve come to expect. Starting with booking appointments to pickup and in-between all is well done. Communication is also excellent. More

by ADMX6M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Iglesias in service
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Jan 20, 2023 -

Momentum BMW MINI responded

Admx6m, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW!

January 16, 2023

Not honest! Read the fine print! They hide contract pages that contradict verbal lies. My car was not delivered at the time of my payment and I was very displeas More

by BMW Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Max White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Merchant
Report | Print
Jan 20, 2023 -

Momentum BMW MINI responded

We're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (855) 645-6452 to discuss this further.

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