Momentum BMW MINI | Page 133

The customer service is Good . Attending to customers is also good. The car is good too Attending to customers is also good. The car is good too More

Sales person, Tony, is excellent. He helped us from the very beginning. He also provided a lot valuable suggestions. And the Finance department is awesome. The whole process is smoo He helped us from the very beginning. He also provided a lot valuable suggestions. And the Finance department is awesome. The whole process is smooth. No hard feelings. More

Sales and management personnel were excellent. The car buying process was efficient and fair; it made for a very positive experience. The car buying process was efficient and fair; it made for a very positive experience. More

Awesome. They always take care of me. I just bought my 5th car from Momentum BMW. They always take care of me. I just bought my 5th car from Momentum BMW. More

I have a pleasant experience of purchasing a BMW new car from Momentum BMW. Good and fast Service with financing from Momentum BMW. Good and fast Service with financing More

Barry made ordering and buying my new car a pleasant experience. I would recommend if you are buying a car, ask for Barry. experience. I would recommend if you are buying a car, ask for Barry. More

The sales person Phillip was great. I enjoyed working with him. Some down side - the car I was going to trade in was appraised lower than CarMax. Therefore, I did not trade in, and la I enjoyed working with him. Some down side - the car I was going to trade in was appraised lower than CarMax. Therefore, I did not trade in, and later I sold the former car at CarMax for $3000 higher than BMW offered. Secondly, I needed to know more beforehand that the credit card limit is $3000 (it was increased to $5000 by manager's discretion) for down payment. I should have known that I needed to bring my personal check. Overall, the purchase experience was different from Mercedes. Mercedes accepted credit card without limit. They purchased my old car for a very reasonable price, just the same as the quote from Carmax. More

The people made you feel comfortable and even though it’s a big city, they made it feel like a small town or community a big city, they made it feel like a small town or community More

This dealership sold me a polished junk. I was informed by the salesman that if the car wasn’t in too shape, it wouldn’t be in their show room. So I traded in a car that I bought brand new a I was informed by the salesman that if the car wasn’t in too shape, it wouldn’t be in their show room. So I traded in a car that I bought brand new and had owned for 4 years for a 2019 530i. Only to find out after buying the car that it had many physical defects that had been masked. Another sad part is they convinced me to buy some protections only to find out that they were not refundable. I had to trade the car I got from them at a cheaper price. I also lost the protections which I was of the full notion that it would be refunded based on what the dealership told me at the time of purchase. In all, I lost about $8,000 dealing with this dealership. It’s criminal. They are never to be trusted!!! More

Tommy and his crew did a fantastic job providing me with everything I was asking in a timely manner. everything I was asking in a timely manner. More