Morrie's Minnetonka Subaru

Several issues in the delivery of the used car I purchased, as of yet no follow up to numerous calls and emails. Very helpful until they get your money and get you out the door, then it's crickets purchased, as of yet no follow up to numerous calls and emails. Very helpful until they get your money and get you out the door, then it's crickets More

Exceeded expectations for customer service, responsiveness, and delivery of a superior used car buying experience. We are beyond happy with our results and love our new vehicle. responsiveness, and delivery of a superior used car buying experience. We are beyond happy with our results and love our new vehicle. More

Sticker and ad understated mileage and inaccurately described vehicle's features. We were provided no education on how featuresvof the vehicle worked. The Finance office scared us into buying an extend described vehicle's features. We were provided no education on how featuresvof the vehicle worked. The Finance office scared us into buying an extended service warranty priced twice as high as manufactuer available extended warranty. We canceled that warranty contract and are awaiting our refund, which we've been told can take 6 to 8 weeks. More

Sticker and online ad understated odometer mileage and misrepresented the vehicle's options. We received zero instructions on how to use features of the vehicle after we purchased it. We were just handed misrepresented the vehicle's options. We received zero instructions on how to use features of the vehicle after we purchased it. We were just handed the keys and told to have a nice day. The business and finance office scared us into buying an overpriced extended warranty. We have since canceled it. More

Absolutely terrific— third time working with Hani and double that working with Morries to get a new car! double that working with Morries to get a new car! More

Very happy with our sales person Joseph. Did a great job of getting the price where we wanted it. Did a great job of getting the price where we wanted it. More

Longer wait than expected for vehicle delivery. Pushy, and at one point, down right petulant finance rep trying to sell me a protection package I didn't want. Pushy, and at one point, down right petulant finance rep trying to sell me a protection package I didn't want. More

Exceptional service from initial meeting with sales representative through drive away with new car. Entire customer team was courteous and knowledgeable. representative through drive away with new car. Entire customer team was courteous and knowledgeable. More

I was asked meaningful questions and then listened to when I responded. Staff was responsive and helpful. when I responded. Staff was responsive and helpful. More

I felt listened to by the staff. I made appointments and then was met promptly. I made appointments and then was met promptly. More