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MotorWorld Lexus - Service Center

Wilkes-Barre, PA

4.5
24 Lifetime Reviews Review Dealership

24 Reviews of MotorWorld Lexus - Service Center

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July 18, 2018

"Best Service, Hands Down!"

- Lexus#2

I can’t say enough about the friendly service always received by the Lexus service department at Motorworld. Great service goes a long way in the auto industry and that’s just what this just what this department has achieved.

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Recommend Dealer
Yes
Employees Worked With
Jul 20, 2018 -

MotorWorld Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MotorWorld Lexus. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 27, 2018

"5 Star Reciew"

- Liza67

Service Manager Mark is why I continue returning! Great customer service! He Always satifies our needs and goes above and beyond for what needs to get done.

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Recommend Dealer
Yes
Employees Worked With
May 31, 2018 -

MotorWorld Lexus responded

Liza, we are pleased to hear Mark always takes such great care of you! We're looking forward to your next visit with us! Take care!

May 21, 2018

"Service 5/21/18"

- Cot

Service was performed in my RX350 in a timely manner. The service personnel and shuttle driver were all very courteous. The waiting area is comfortable and convenient. When completed, Dave summarized the services performed on my vehicle. Thanks all!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Technician who paired my phone to the vehicle .
May 26, 2018 -

MotorWorld Lexus responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2018

"Accomadating!"

- Mike

My wife and son were visiting a local college when their tire experienced a blow out. I felt helpless being hudreds of miles away. I called motor world and they made feel 100% at ease. Joel in the service department was very accommodating. He ensured my tire would be replaced and my family could return home safely. Service like none I've ever experienced. Thank you.

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Recommend Dealer
Yes
Employees Worked With
May 14, 2018 -

MotorWorld Lexus responded

Mike, we are so happy to read such a great review about MotorWorld Lexus! If you're ever in need of more help, please let us know! We hope you have a great day!

May 12, 2018

"Extremely Great! Awesome Service! Great personalized Atten"

- Kathy77$

Awesome personalized attention! Best Service Adviser. I wasn’t feeling well and he went out of his way to accommodate and be helpful. He exceeds our expectations.

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Recommend Dealer
Yes
Employees Worked With
May 14, 2018 -

MotorWorld Lexus responded

Thank you so much for your positive comments about MotorWorld Lexus! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

May 05, 2018

"Oil change "

- Betha530

Had great service and very friendly service would recommend this dealership to my friends and family. Got my car right in didn’t wait long.

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Recommend Dealer
Yes
Employees Worked With
May 08, 2018 -

MotorWorld Lexus responded

Thank you for your kind words and this wonderful review! We're so thrilled to hear that everything was completed in a timely manner, and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2018

"Good service "

- Time is money

Very happy with the service given at Lexis servicing Center today. Joel is always a pleasure to work with . He’s very accommodating, courteous and polite

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Recommend Dealer
Yes
Employees Worked With
May 04, 2018 -

MotorWorld Lexus responded

Thank you for sharing your response to the quality of service that Joel provides! We look forward to your next service visit! Take care!

April 26, 2018

"Superior Customer Experience"

- Phai579

I would not purchase a Lexus anywhere else. Superior sales and customer service team. Always attentive and willing to go above and beyond for us.

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Recommend Dealer
Yes
Apr 27, 2018 -

MotorWorld Lexus responded

Thank you so much; we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2018

"Another good experience"

- Carl

Another good experience with the service department at motor world. It was easy to make an appointment and I was well treated by your service managers. The work was done Promptly and I was on my way

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Recommend Dealer
Yes
Employees Worked With
Apr 15, 2018 -

MotorWorld Lexus responded

Hi Carl, thank you so much for your positive comments about MotorWorld Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2018

"Top of the line Service Department "

- Shania

Joel Newell and Dave Standarowski are the best in getting me scheduled. They are very personable and through in reviewing the service summary. I believe they aren't looking to over charge.

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Recommend Dealer
Yes
Employees Worked With
Apr 10, 2018 -

MotorWorld Lexus responded

Shania, we're happy you found our staff to be so supportive during your experience here at MotorWorld Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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