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MotorWorld Lexus - Service Center

Wilkes-Barre, PA

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33 Reviews

33 Reviews of MotorWorld Lexus - Service Center

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May 27, 2018

5 Star Reciew Service Manager Mark is why I continue returning! Great customer service! He Always satifies our needs and goes above and beyond for what needs to ge More

by Liza67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paisley
May 31, 2018 -

MotorWorld Lexus responded

Liza, we are pleased to hear Mark always takes such great care of you! We're looking forward to your next visit with us! Take care!

May 21, 2018

Service 5/21/18 Service was performed in my RX350 in a timely manner. The service personnel and shuttle driver were all very courteous. The waiting area is comforta More

by Cot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Standarowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who paired my phone to the vehicle .
May 26, 2018 -

MotorWorld Lexus responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2018

Extremely Great! Awesome Service! Great personalized Atten Awesome personalized attention! Best Service Adviser. I wasn’t feeling well and he went out of his way to accommodate and be helpful. He exceeds ou More

by Kathy77$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

MotorWorld Lexus responded

Thank you so much for your positive comments about MotorWorld Lexus! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

May 12, 2018

Accomadating! My wife and son were visiting a local college when their tire experienced a blow out. I felt helpless being hudreds of miles away. I called motor worl More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

MotorWorld Lexus responded

Mike, we are so happy to read such a great review about MotorWorld Lexus! If you're ever in need of more help, please let us know! We hope you have a great day!

May 05, 2018

Oil change Had great service and very friendly service would recommend this dealership to my friends and family. Got my car right in didn’t wait long. More

by Betha530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Standarowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paisley
May 08, 2018 -

MotorWorld Lexus responded

Thank you for your kind words and this wonderful review! We're so thrilled to hear that everything was completed in a timely manner, and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2018

Good service Very happy with the service given at Lexis servicing Center today. Joel is always a pleasure to work with . He’s very accommodating, courteous a More

by Time is money
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

MotorWorld Lexus responded

Thank you for sharing your response to the quality of service that Joel provides! We look forward to your next service visit! Take care!

April 26, 2018

Superior Customer Experience I would not purchase a Lexus anywhere else. Superior sales and customer service team. Always attentive and willing to go above and beyond for us. More

by Phai579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Standarowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Crockett
Apr 27, 2018 -

MotorWorld Lexus responded

Thank you so much; we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2018

Another good experience with the service department at motor world. It was easy to make an appointment and I was well treated by your service managers. The work was done Pro More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Standarowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paisley
Apr 15, 2018 -

MotorWorld Lexus responded

Hi Carl, thank you so much for your positive comments about MotorWorld Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2018

Top of the line Service Department Joel Newell and Dave Standarowski are the best in getting me scheduled. They are very personable and through in reviewing the service summary. I belie More

by Shania
Recommend Dealer
Yes
Employees Worked With
Joel Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Standarowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

MotorWorld Lexus responded

Shania, we're happy you found our staff to be so supportive during your experience here at MotorWorld Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2017

Great Service Service department is excellent and very helpful. They were honest about what needed to be done and didn’t try to push any unnecessary service. More

by LP11917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Jan 23, 2018 -

MotorWorld Lexus responded

Greetings! Thank you for stopping by MotorWorld Lexus. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!