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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,103 Reviews

1,103 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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March 09, 2020

Affordable yet always Quick and professional ! We always have a great experience at Mt. Ephraim Dodge. We had an easy time from the call to schedule our 4,000 mile check up to the service. It was a More

by lena763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer M. & John S. (At the desk in service) Thank you to the skilled Mechanics whom we didn't see that completed our work.
Mar 10, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with us and to know that our team was helpful, polite, and professional, especially, Jennifer and John. We hope that you will continue to visit us.

March 06, 2020

Good customer service. Very professional. Reasonable prices. Convenient service hours. Comfortable waiting area. I would recommend and continue to do my business with this dealership. More

by adammsylvia04
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 07, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We appreciate your compliments and your recommendation. You're welcome back at any time.

March 04, 2020

Excellent customer service from the time my appointment was made and beyond! Joe was very friendly and patient with me as I was a little bother by my engine light being on. Thank you all for perfect 10 ser More

by mrsjphatcher87
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you were provided with excellent customer service, especially from Joe who was friendly and patient. We hope that you will visit us again soon!

March 03, 2020

Technician failed to fasten oil filter canister properly resulting in serious loss of oil pressure & oil spillage onto the engine. No compensation offered for inconvenience More

by fitz1954flyers
Recommend Dealer
No
Employees Worked With
Eric Spinelli
Mar 03, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am troubled to learn of your disappointment with any service experience that has left you with a negative impression. Your satisfaction is important to us and I would like to connect with you to better address your concerns. Please contact me when you are available. Thank you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

March 03, 2020

Excellent Customer ServiceNice workers in service Excellent Customer Service Nice workers in service department really friendly staff quick response to solve any issues I have had with truck Good fr More

by candacep2007
Recommend Dealer
Yes
Employees Worked With
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Mar 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for your compliments for our team, Candace! We'll be sure to let them know how happy you are with their service. Please let us know if we can do anything else for you.

March 02, 2020

Brakes, oil change and heat guard replacement Always an great experience using this service center. We purchased our vehicles at another dealership but had terrible experiences with their service More

by bobobrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla and John
Mar 03, 2020 -

Mt. Ephraim Chrysler Dodge responded

It's wonderful to know that you've had flawless experiences with our service center. We're sure that John and Carla will appreciate your review too. Let us know if we can do anything else for you. We are here to help!

February 28, 2020

I am sold, the service was top shelf.I am making this I am sold, the service was top shelf. I am making this service center my home for all work needed for my Chrysler 300c. GOOD JOB! More

by rroyal22
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta
Feb 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi there, thanks for the kind words! We're glad to hear you had a positive experience with us. We welcome you back anytime!

February 27, 2020

When I was 18 I bought my first car here. In 2011 I needed a passenger van, so I remembered your dealership. I have been happy with all aspects of your company, the sales and the service. The next ca More

by unclepepper
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Feb 27, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for returning. It is always great to see a guest is happy. We appreciate your kind review and look forward to assisting you again in the future.

February 27, 2020

Excellent Service Excellence Everyday! I always have an excellent experience with the entire Team. From Alex E's red carpet service, the prompt service team and Acco More

by &06BlueHIll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Feb 27, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you. We are always here to help. Have a great day and visit again soon.

February 26, 2020

I’ve been coming there for 5years and you guys always make a way for me. Joe is great. My recent service was great as usual More

by Braveheart55
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Feb 27, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We're so glad to see that Joe always provides outstanding service. We look forward to working with you again.

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