Mt. Ephraim Chrysler Dodge - Service Center

Nate and the service team makes customer care, professionalism and trust their first priority! The team is definitely an asset to Mt.Ephraim Dodge. professionalism and trust their first priority! The team is definitely an asset to Mt.Ephraim Dodge. More

I’m not one to complain. I had an oil change and tire rotation. I’m highly disappointed in the quality of oil the change. Oil was everywhere dripping from underneath my vehic I had an oil change and tire rotation. I’m highly disappointed in the quality of oil the change. Oil was everywhere dripping from underneath my vehicle. Oil filter and drain plug was loose and covered in oil . I have always done my own oil changes and repairs . Dad is a retired mechanic and I used to work for Holman ford doing oil changes and maintenance. But without a lift it’s a little hard to do the tire rotation so I take to the experts I thought. I’ve gotten better service from jiffy lube . I did not expect for 118.00. to crawl under my truck to check the shocks that was recommended for replacement and see oil everywhere. The rear shocks were recommended replacing for oil leaking and I was not able to see any oil and 800.00 for manifold bolt repair. I’ve had the same repair done under warranty. How do I know that they were not broke by your techs last time it was in . At this point I’m not sure I can trust what is being done at your location. More

My service was wonderful, the service team were great as usual. I also like the fact that I can see my vehicle and pretty much watch what's going on. For the amount of the service I received the time I spen usual. I also like the fact that I can see my vehicle and pretty much watch what's going on. For the amount of the service I received the time I spent there was excellent as well. Thanks!! Zephaniah Laurel. More

Great service, clean. Oil change was done quickly, service technicians were in contact. East to get an appointment. Oil change was done quickly, service technicians were in contact. East to get an appointment. More

Very friendly and works hard to make sure the deal is right and the truck is right. right and the truck is right. More

Smooth transaction, wonderful customer service. Was taken care of from the time I walked in the door, and even after I left. Was taken care of from the time I walked in the door, and even after I left. More

My experience at Mt. Ephraim Dodge dealership is always a pleasant one. The people are polite and friendly. They get you in and out in timely matter. Ephraim Dodge dealership is always a pleasant one. The people are polite and friendly. They get you in and out in timely matter. More

Friendly service and the service department is top notch. Excellent customer contact. Would highly recommend them to anyone. Trust is a good word to describe the service department. Excellent customer contact. Would highly recommend them to anyone. Trust is a good word to describe the service department. More

Great,,, the Sales Manager was the best. He facilitated the entire recall process and helped me along the way. He facilitated the entire recall process and helped me along the way. More

I have a brake issue and I needed it fixed. I was 92 miles away from home with a commercial load on. They said they would fit me in and used genuine Dodge parts. They were very reassuring and c I was 92 miles away from home with a commercial load on. They said they would fit me in and used genuine Dodge parts. They were very reassuring and continued to update me. I do believe I will travel to that dealership next time I need service. I’m hooked on the attention that was provided. More