Mt. Ephraim Chrysler Dodge - Service Center

Diagnoses was not only criminally wrong, but impossible. I’ve heard stories of how deceiving this dealership is when it comes to service, and finally experienced it myself. I will never return to this de I’ve heard stories of how deceiving this dealership is when it comes to service, and finally experienced it myself. I will never return to this dealer for service or buy a car. In fact after discussing the experience with my wife we’ll be selling our 2020 Pacifica to leave the Chrysler family in the next month. I will also be writing corporate and the Better Business Bureau. More

Worked with Nate Hale on my 2022 ram 1500. very friendly and knowledgeable with diagnosing and troubleshooting issues. Also honorable mention to Ariel Scarpato in regard to internet sales. very friendly and knowledgeable with diagnosing and troubleshooting issues. Also honorable mention to Ariel Scarpato in regard to internet sales. always a pleasure Would already recommend Mt. Ephraim dodge\ram\jeep for service. As far as sales...that needs alot of improvement. More

Excellent service every time I go in for service. Staff is always very pleasant and professional. Staff is always very pleasant and professional. More

They were very good in their dealings with me my vehicle was very well taken care of. was very well taken care of. More

I have been comming to the dearlership for over 18 years and have never had a problem. Always friendly and professsional. Keep up the good work and have never had a problem. Always friendly and professsional. Keep up the good work More

Took my Jeep in for a recall. It came out worse than when it went in. Service Manager said it “came in like that.” And by “that” he meant “unable to turn right” It came out worse than when it went in. Service Manager said it “came in like that.” And by “that” he meant “unable to turn right” More

Nate, the Manager did a great job in realizing that I needed a new mechanism for my seat belt as it has not worked properly in a year (as I brought it in for this issue before and it was not fixed). needed a new mechanism for my seat belt as it has not worked properly in a year (as I brought it in for this issue before and it was not fixed). More

Customer service is great! They stay on top on things, answer all your questions, courteous, and friendly. They stay on top on things, answer all your questions, courteous, and friendly. More

Their service is good been going to this service for a couple years now and I never had a issue couple years now and I never had a issue More

The service was great, The service people were pleasant, and professional. I was called promptly when the work was completed. and professional. I was called promptly when the work was completed. More