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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.0
1,125 Reviews

1,125 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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November 25, 2022

I received very good service from the Mt Ephraim Dogde dealer located on the Route 168. More

by LISALTYSON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

I didn’t work with the service center, I worked with the sales dept. Kevin Gleason was an outstanding salesman. Took all my needs into consideration and found me the perfect truck. Justin his manager and More

by SyLaBen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gleason, Justin, Vince
November 24, 2022

My issue was fixed. They were helpful and knew what they were talking about. Thank you I will be back. More

by LAVAROCK111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Excellent customer service in the service department. I was able to have the issue resolved the same day I called. I'll be back for regular maintenance. More

by marlenehoskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

My issue was fixed. They were helpful and knew what they were talking about. I will be returning when I need more repairs in my 2011 Jeep. More

by IAMSTRYKYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

A plastic side part of the driver's seat broke and the seat itself ripped. The employees kept me in the loop as my parts were back-ordered. When the parts arrived, making an appointment was easy. After More

by LEON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

What a nightmare! We asked them to make a duplicate key. After 5 days, they said we needed a new ignition switch. What? They gave us back the original key and we d More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Informative reps kept me in the loop concerning all aspects of my service and even told me if I had any issues to come back and they would work with me to fix my problem and the crew came through with More

by cpmcduffie40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Great experience service division was very helpful and honest. Service division kept me informed of my repairs throughout the entire process. Highly recommend using them. More

by clarkneil127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

They were going to charge me $1900 to fix my horn and $1700 to fix my heat. Went down the street and they fixed both for a total of $600. Bunch of crooks More

by rgjgjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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