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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,101 Reviews
Call Service Center (856) 931-2000

1,101 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

Sort by
December 06, 2021

i have been going to this dealership for years and it's been good service.Price is higher then some places,but i like to build a relationship with the people who work on my car .And i feel like they care t More

by cl.cotterell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi there, We appreciate your return business. It is great to hear that our Service Department have consistently been able to meet your expectations. Thank you for choosing Mt Ephraim Chrysler Dodge and we look forward to your next visit.

December 05, 2021

continued good service from the mount ephraim mechanics and staff. Repairs were good and performed on time as promised. More

by coupe10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2021 -

Mt. Ephraim Chrysler Dodge responded

We are delighted to learn about your great service experience at Mt Ephraim Chrysler Dodge. Thank you for sharing your review!

December 02, 2021

Very good service. Happy with the staff at Mount Ephraim Dodge. Good customer service. Would recommend More

by abonczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, I appreciate your great feedback regarding our team! However, I am concerned to see the low rating of your review. If you would like to share any further feedback, it would be my pleasure to hear from you and ensure your full satisfaction.  Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

November 26, 2021

Did a great job fixing an exhaust manifold issue. People online said that crappy dealership will only fix the broken bolt(s) but a good dealership will replace them all on both sides. Mt. Ephraim Dodge fixe More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
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Nov 29, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi Mike, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 26, 2021

I really like how informative Nate is when he is breaking down issues and recommending options More

by T.Hurst522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
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Nov 29, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you had a positive experience with uNate and if there is anything else we can do for you, please let us know.

November 25, 2021

This dealership accommodates me everytime. Nate from service is the man and makes sure I'm good. More

by krysharley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
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Nov 29, 2021 -

Mt. Ephraim Chrysler Dodge responded

Mt Ephraim Chrysler Dodge thanks you for the 5-stars and feedback!

November 25, 2021

Great service with polite and courteous service manager and counter persons every time service my trucks it’s a good experience More

by rjmillerroofing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thanks for taking the time to share your great service review with Tom and Chris! It was our pleasure to work with you, and we look forward to working with you in the future.

November 19, 2021

Brian is the best mechanic. I only have him service my car. He is the reason I get my car serviced there. He never lets me down. He fixes it and I don’t have to go back. More

by pairish122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian - 5 Star
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Nov 19, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello! Thank you for bringing your vehicle for service to Mt Ephraim Chrysler Dodge. We are pleased to learn you are consistently impressed with our Service Department. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 18, 2021

I was there for 2hours for an oil change and check up! It seems the service manager is overwhelmed More

by dlfelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

November 17, 2021

I try to take care of my car. That’s why the only place I get it serviced is at Mt Ephraim Dodge. These people know my car and they know me and I don’t even mind when I end up staying there for a few hour More

by lizmchunger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi there, It is fantastic to know that our Service Department always takes good care of you and your vehicle. We appreciate your business and thank you for choosing Mt Ephraim Chrysler Dodge. Know that you are always welcome here.

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