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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,104 Reviews

1,104 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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May 25, 2020

Service department is always helpful, however very expensive for an oil change. Won’t come in again unless I have a better coupon.I hope I’m on your mailing list More

by joecoghlan
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
May 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, Thank you so much for your feedback in regards to the high quality of care provided by our wonderful team members. I regret to learn you had any concerns with our pricing. If you'd like to discuss further, please contact me. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

May 22, 2020

Great service brought in Jeep and fixed door window and airbag seat wiring harness under warranty after another dealer turned down my warranty work for unknown reasons! More

by jmtori19103
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Laganella
May 23, 2020 -

Mt. Ephraim Chrysler Dodge responded

Congratulations on your Jeep! We are happy to know that our team members have provided you with a great level of care. If there is anything else we can assist with, let us know. We are here to help!

May 18, 2020

quick and professional Scheduling was easy and they even got me started early. Oil change was done quickly. Appropriate precautions were made during this COVD 19 pandemic. More

by rayropes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

Ray, thank you for taking the time to share your easy service experience with Tom and Denise! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 18, 2020

Quick and very professional Despite Co-Vid 19 going on. I had an appointment for a oil change. I was able to get in and out of the service center fast, easy, due to a very profes More

by rharris4296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta
May 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi there, thank you for the great review! We're glad to hear you had a positive experience. We welcome you back anytime.

May 18, 2020

Disappointed after returning home I realized there was grease smeared on the exterior and interior door handles as well as on the interior door panel More

by ray-rivera
Recommend Dealer
Yes
Employees Worked With
Jim
May 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

Ray, I value your feedback, and I would appreciate the opportunity to address your concerns. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

May 16, 2020

Very Professional!!! Were very accommodating and careful in regards to the coronavirus and sanitation and social distances. And the work that is done is always very good!!!! More

by odell.williams696
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
May 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

We are happy to know of our team member's great level of care. Thank you so much for your feedback and please have a wonderful day!

Oct 07, 2021 -

odell.williams696 responded

It has and always will be a pleasure doing business with Mt.. EPHRAIM DODGE! Thank you very much!!!

May 15, 2020

Quick, fast, excellent service! They were very helpful in my concerning issues I had about my vehicle. I left very satisfied with the service I was provided More

by jlucastorres1997
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
May 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thanks for taking the time to share your satisfaction. We are delighted to know that our team members took care of any concerns. Please feel free to reach out if we can help with anything else!

May 07, 2020

First time at this dealership. I was very satisfied with the service I received. Will always come her from now on. Service Writer was very professional. More

by bobsamm
Recommend Dealer
Yes
Employees Worked With
Michael Webb
May 08, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review and we look forward to working with you again!

May 05, 2020

This Dodge store meet and exceeded my expectations from setting the initial appointment , the the drop off all the way to pick up and delivery. More

by lvogelsr
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta
May 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your outstanding experience with Joe and Tom! We're beyond ecstatic to hear you're satisfied with your repairs! Please do not hesitate to reach out when we can help you again down the road!

May 05, 2020

The last time I was there the service advisor lied to me. I called the service manager after I found this out and reported him and explained that I would no longer deal with anyone other than the service ma More

by cajcummings
Recommend Dealer
No
Employees Worked With
John Smashey
May 07, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, Your satisfaction is important to us and I am troubled to learn of your disappointment with any customer service that has left you with a negative impression. I would appreciate the opportunity to connect with you to learn more about what had happened. Please contact me when you are available. Thank you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

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