
Muller's Woodfield Acura
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The service department was friendly, professional and efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. efficient. Customer service is off the charts. The facility is state of the art. It is always a great experience. More
Seat motor had went out. In replacing service discovered that the bolts weren't tightening down the seat properly. They went the extra mile for my family's safety and replaced the unit. that the bolts weren't tightening down the seat properly. They went the extra mile for my family's safety and replaced the unit. More
My salesperson-Alens did an exceptional job of providing customer service: he drove the car out for me to test drive it; accepted my 2018 RDX to trade in; provided a great price for a new lease on a 2020MDX customer service: he drove the car out for me to test drive it; accepted my 2018 RDX to trade in; provided a great price for a new lease on a 2020MDX and explained the terms of my lease and financing in an understandable and no pressure environment. It was a great experience coming to Muller. More
Made appt. for routine maintenance on my TL - oil change and trans. fluid change. Have been dealing with Kim Burnett in Service since I purchased the car. She is an outstanding service advisor who never tri and trans. fluid change. Have been dealing with Kim Burnett in Service since I purchased the car. She is an outstanding service advisor who never tries to upsell which was a pleasant surprise after bad experiences at other dealerships. I drive 59 miles each way to have my Acura serviced here. Always a good experience. More
Great experience! German worked with me to find the exact car i was looking for at the price point i envisioned. Seamless experience from start to finish. car i was looking for at the price point i envisioned. Seamless experience from start to finish. More
I really appreciate Kim and the team for always taking care of my car needs. It seems like they also adjusted the tire pressure and I appreciated that. care of my car needs. It seems like they also adjusted the tire pressure and I appreciated that. More
Work performed as promised. Performed multipoint as well and aided with suggestions for the repair. The no contact pick-up and text updates are always a plus and aided with suggestions for the repair. The no contact pick-up and text updates are always a plus More
Service was a better experience than expected. Pull right in and discuss your issue with a service advisor. You can wait inside or outside. When they diagnose the issue the service rep came to me and told me in and discuss your issue with a service advisor. You can wait inside or outside. When they diagnose the issue the service rep came to me and told me what the issue was and how long it would take to repair. Highly recommend. Oh, plus a free car wash! More
the staff and salesman were wonderful and made the purchase and the delivery of our MDX a pleasant one. Everything was handled in a timely and professional manner. Thank You purchase and the delivery of our MDX a pleasant one. Everything was handled in a timely and professional manner. Thank You More
A Fantastic Experience Shopping At Muller Acura We had a wonderful time shopping for a new car at Muller Acura. Our salesman, Lance Dailey, made the entire experience very easy, comfortable, and sa We had a wonderful time shopping for a new car at Muller Acura. Our salesman, Lance Dailey, made the entire experience very easy, comfortable, and safe. This was really important because of the pandemic going on. He has professional, kind, patient and supportive through the entire process. It is very common to see dealerships throw extra fees on top of the agreed upon price at closing. That was not the case at all. The price we discussed with Lance from the beginning is what we ended up paying a month later. He was very honest. We had Myles Bauer work with us for financing and we was wonderful as well. We really felt that we got a great deal on the car and we were treated with the upmost respect. We highly recommend Lance and Muller Acura if you are in the market for a new car. More