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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

September 22, 2021

Our routine service visit was accomplished as and when promised. The service personnel were efficient and showed the desire by service personnel to make my service visit a pleasant experience.. The area f More

by ncandpc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mattice, Glory Abiertas, Ella Randall
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review!

September 22, 2021

The staff went above and beyond as soon as I walked through the door. I will definitely recommend My Auto to my family and friends!!! More

by carla14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadric Hawley, Eric Nelson
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for allowing us to earn your business!

September 22, 2021

Everyone is so friendly and helpful. They helped make my lease buyout seemless and quick. More

by rachellelynno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for trusting us with your business! We appreciate you!

September 22, 2021

Not the most ideal location for us, but we get free oil changes which is why we go the distance. We were off site and didn’t know when the vehicle was ready, is there a notification that gets set to the My More

by jaclynmlange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Devries
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for traveling the extra miles to allow us to earn your business! If you would like to reach out to our Service Center and they should be able to guide you through the notifications regarding your service appointment! You can reach them at 888-575-4596. Thank you for the feedback!

September 22, 2021

I have always had very friendly service here and they always do a great job when I need an oil change! More

by Rebekah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bliss
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for trusting The My Auto Group with your business!

September 21, 2021

We love our new Subaru Outback! The knowledgeable and friendly staff at My Import Auto Center made the entire car buying experience painless. More

by pokeywalicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown, Bill Ferry, Eric Nelson
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are glad that you are enjoying your new Subaru Outback! Thank you for allowing us to earn your business!

September 21, 2021

Mitchel Ladd was very efficient and pleasant. All of my questions were answered and my trade was handled quickly. More

by jbgallup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so glad that Michell was able to meet your expectations during the trade-in process! We appreciate your business!

September 21, 2021

Fast and efficient. Very friendly staff. Nice environment. They were ready to help out at any time. More

by bbbates48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind feedback!

September 21, 2021

The dealership fixed a few items under warranty on a used car I bought 6/2021. Overall they were great, but I did have them fix a “wear item” that I felt should have been covered, as it was making noise whe More

by halterman8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javid Zahir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your experience with everyone!

September 21, 2021

I had an appointment for 1pm, brought the car in on time with minutes to spare, as I checked the car in, a couple standing next to me did not have an appointment because they were from out of town. All I ne More

by brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Bliss
Sep 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Brandon, I do apologize for the less than exceptional experience. We are normally known for our exceptional attention to detail like this in our service department. Thank you for your patience during this unusual experience. Management has been notified and we will do our best to make sure this is improved next time.

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