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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
July 29, 2021
Oil change sticker is barley readable. (my last oil change sticker was 1,000 miles off) Service Schedule Manual was open in plain view on passengers seat but tech did not sign/fill out. Oil was on fr change sticker was 1,000 miles off) Service Schedule Manual was open in plain view on passengers seat but tech did not sign/fill out. Oil was on front of engine, bottom radiator hose and radiator belly shroud. The infotainment screen was open to the maintenance screen but was not updated with new date and mileage. More
by BILL49090
Verified CustomerEmployees Worked With
July 29, 2021
If i had any questions your people found me an answer. I enjoy the waiting room area with the availability of a cup of coffee while i wait. Your service people have been nothing but friendly while still bei enjoy the waiting room area with the availability of a cup of coffee while i wait. Your service people have been nothing but friendly while still being professional. More
by WNG3
Employees Worked With
Heather Mattice
July 29, 2021
The person who checked me in for my oil change was very pleasant. I had asked if she could look at my side marker light, the message was on my screen. Turned out the bulb was loose. Again very helpful. Tha pleasant. I had asked if she could look at my side marker light, the message was on my screen. Turned out the bulb was loose. Again very helpful. Thank you More
by K02HEIKKILA
July 28, 2021
They were pleasant to deal with, and very help full. They were quick and had me done in short amount of time. Will come back to this dealership. And recommend to others. were quick and had me done in short amount of time. Will come back to this dealership. And recommend to others. More
by dboelens
Employees Worked With
Other Employees :
Jordan Hill , Bekah Wehman
July 27, 2021
My wife and I have been customers of My Auto for years and have always received good service. This is why we continue to buy and service our vehicles there vs. in Holland where we now live. and have always received good service. This is why we continue to buy and service our vehicles there vs. in Holland where we now live. More
by BRIANJ2
Employees Worked With
Taylor
July 27, 2021
My son was looking to purchase his first vehicle that he had been working and saving for. We had been looking at privatelylisted vehicles and were not having any luck. We saw a potential vehicle listed fo had been working and saving for. We had been looking at privatelylisted vehicles and were not having any luck. We saw a potential vehicle listed for sale at a large dealer in Muskegon so we decided to check it out. Started by contacting via internet and text. However when I asked the salesman if they had that actual vehicle on the lot I was told that the salesman would check and let me know. Needless to say that salesman never followed up with me. My son went to the dealer in person tom see if someone could assist him. THe sales people there completely blew him off. What should have been exciting and fun was quickly becoming frustrating and discouraging. At this point I started looking online for other vehicles in my son's price range and found one at My Auto. I sent in an inquiry online and was promptly responded to by Dennis Vogel. Dennis not only checked into the availability of the vehicle that we had viewed online, but had a better option that he wanted us to check out. I can not say enough positive things about the way that this transaction was handled. I would definitely go back to Dennis and recommend him to anyone I know that is looking to purchase a vehicle! More
by stefanieD
July 27, 2021
Austin was very patient, friendly, and wonderful to work with! Very knowledgeable and not pushy. Would definitely recommend if you are looking for a car. with! Very knowledgeable and not pushy. Would definitely recommend if you are looking for a car. More
by sarah19811
Employees Worked With
Austin Smith, Bill Ferry
July 27, 2021
The customer service has always been a great experience . They are nice and friendly always accommodating to whatever my needs are.They went above my expectations to make sure everything was good. They are nice and friendly always accommodating to whatever my needs are.They went above my expectations to make sure everything was good. More
by uniqueluxuries
Employees Worked With
July 27, 2021
Always pleasant. They don't jerk me around because Im a woman. Give me advice. Orders parts as needed. Prompt. Nice facilities when waiting and I have also used shuttle in the past. woman. Give me advice. Orders parts as needed. Prompt. Nice facilities when waiting and I have also used shuttle in the past. More
by carolb71
Employees Worked With
I dont remember the guys name that helped.
July 27, 2021
Shadric found me the SUV that I wanted despite the limited supply and got me a fair trade in for my old SUV. He also took lots of time to explain the many features of my new SUV, making sure I knew h limited supply and got me a fair trade in for my old SUV. He also took lots of time to explain the many features of my new SUV, making sure I knew how everything worked. Everyone I me tat the dealership was helpful and pleasant. More
by julia
