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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

November 02, 2018

Rob Gould Rob is a Great salesman, very helpful and knowledgeable. Bill was very friendly and professional while handling the financial process. Beth was ve More

by Chamel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Smith
Nov 05, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry to see that you had less than an exceptional experience at our dealership. If there is anything specific we can do in the future to provide our guests with a 5 star experience please let us know.

November 02, 2018

Was not told charges ahead of time I took my Subaru in for a check engine code read. Nobody mentioned they charge $70 just to do a read! If they would have told me that up front, I woul More

by cort1064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Nov 02, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

It is our policy to explain any and all charges before we perform any inspection, diagnosis or repairs. I am sorry to hear that cost was never discussed prior to your vehicle's diagnosis. I spoke with my Service Manager Mark Leutzinger and he would like to talk to you regarding your experience. Please reach out to Mark at your convenience directly at 231.799.7134.

November 02, 2018

Happy buyers Friendly, no pressure & very informative. Regan & Bill did everything to insure we left happy with our new Subaru. Regan is a new neighbor who spoke More

by The Zimmerman's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferry, Regan Taylor
Nov 05, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We appreciate the opportunity to earn your business!

November 02, 2018

Good experience Our new car buying experience was made very easy once we went into my Subaru. Andre Coffee was our salesman and he was very pleasant to work with. He More

by T.k.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey
Nov 05, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 02, 2018

Great experience I worked with Jeff Hepler and he worked with me to find the car that fit my budget. Friendly, understanding, and informative. He worked with me and my More

by stephan21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hepler
Nov 05, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to rate and review our dealership! We appreciate the opportunity to earn your business!

November 01, 2018

Great customer service! Buying a new vehicle is quite an adventure especially when you are not a “car” person. Trying to find the vehicle that is right for you can be confus More

by Grammychrys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Singleton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Geesaman
Nov 01, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for taking the time to rate and review our dealership! We appreciate the opportunity to earn your business!

November 01, 2018

Excellent experience I have not purchased too many new vehicles in my life, but decided for a variety of reasons that it made sense. I was introduced to my sales person, More

by BLang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ryskamp, Scott Campbell (owner)
Nov 01, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone! We really appreciate the opportunity to earn your business!

November 01, 2018

Great Customer Service We purchased our 2nd Subaru from My Auto Import Center and they have always been great to work with. And when we have had to have service in the past More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Groesbeck, Jeff Hall
Nov 02, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone and for continuing to give us the opportunity to earn your business!

October 31, 2018

Far exceeded expectations Steve and Bill made my lease deal sweet as a cherry pie. Bill was fast and efficient with all the documents and Steve took the time to make sure I kne More

by Kwoot
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ferry, Steve Devries
Oct 31, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business! Enjoy your new Outback!

October 30, 2018

Love my new vehicle! So far I am loving my 4 Runner! Almost looking forward to Michigan winter driving now. Also happy to learn about leasing, I think it could be a long More

by BrandNewCarGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Wehman, Mike Geesaman, Fred Hill
Oct 31, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for giving us the opportunity to earn your business! Enjoy your new 4Runner!

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