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My Auto Import Center

Muskegon, MI

4.6
4,711 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,711 reviews

July 01, 2022

Based on service experiences, my 2020 Forester is well taken care. I drive up from St Joe, Mi to have my routine service completed and find all in service department is familiar with me and manage to comp More

by chrisb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive service experience for you. We appreciate you giving us the opportunity to earn your business!

June 30, 2022

Great service! Kept me up to date. On time too! This was the first time I met Justin. I was impressed with his friendliness and explanation of service rendered. More

by Beth P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review, Beth! We're so glad that Justin and our service team created a positive experience for you. We appreciate you trusting us with your business!

June 30, 2022

Very nice being up front about what service was needed and what was not needed. They looked after husband who took car in and made sure he was comfortable and if he needed anything when service lasted lon More

by MOOPAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive service experience for you. We appreciate you giving us the opportunity to earn your business!

June 30, 2022

Dealership is excellent, the staff are very polite and cooperative. Technical expertise and suggestions appreciated. More

by B4U18954@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris colbyrn
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the review! We appreciate you giving us the opportunity to earn your business!

June 30, 2022

Everyone was very welcoming and helpful. The waiting room in very comfortable and relaxing. Their card service is punctual, and they do a thorough. More

by janesj0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Marciniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 29, 2022

Thank you, Justin, for explaining about the adapter for the windshield wipers. Otherwise, great service as usual, but the free car wash we used for the 1st time has got to go! Either they just threw wat More

by VKEAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jun 30, 2022 -

My Auto Import Center responded

Thank you for the review! We're sorry to hear your service experience did not meet your expectations. Please contact our Assistant Service Manager, Sam Six, and he would be happy to address any of your concerns: (231) 291-1435

June 29, 2022

I can’t thank Regan enough. He’s always so kind, never pushy. I was very unsure what to do about a new vehicle or just keep the one I have. Regan just took his time and let me l More

by ann14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regan Taylor, Eric Nelson
Jun 30, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're glad to hear that Regan created a positive car buying experience for you. Thank you for trusting us with your business!

June 28, 2022

Always a great experience bringing in my car. They have always been up front and honest, and quick to get the work done. I also enjoy the pop and popcorn in the waiting room :) More

by adam.knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 28, 2022

Always great service and that's why I come back. One of the employees had to leave due to an emergency and Heather was holding down the fort and did a great job juggling everything. More

by betty8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve DeWitt
Jun 29, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate your understanding and patience during your service appointment. Thank you for trusting us with your business!

June 27, 2022

Quick appointment availability. On time, super friendly and efficient. Thank you for making it so easy. More

by BONES4BAILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javid
Jun 27, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

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