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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,878 Reviews

1,878 Reviews of My Auto Import Center - Service Center

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April 25, 2023

Everyone is very polite and helpful. Oil change was done quickly on my lunch hour. More

by tricia_dewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Tricia! We're so glad to hear our Subaru Service Team took such good care of you! We appreciate you trusting us with your business.

April 24, 2023

Lady was very quick, friendly and answered all of my questions regarding my warranty on my car. More

by jonesd83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team took such good care of you and your Toyota! We appreciate you trusting us with your business.

April 22, 2023

The service was not completed on time. It took 3 1/2 hours. I was told it would take 2 hours. The men taking in the vehicles were very nice and gave me a 10% discount. More

by a_reader7444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

My Auto Import Center responded

We appreciate you bringing this to our attention. Our Assistant Service Manager, Jim Pruit, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 291-1428

April 22, 2023

Very efficient and caring staff that always takes amazing care of my car and me More

by sebastianwoellhaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Briggs
Apr 24, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our service team takes such good care of you and our VW! We appreciate you trusting us with your business.

April 19, 2023

Service was completed promptly and staff was very friendly and courteous. Courtesy driver was awesome, he even picked us up from restaurant just as we were ready to call, before he took another cust More

by JULIEINLUDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

April 19, 2023

I wasn't physically there, as my husband took the vehicle in and waited in the lounge while work was being done. More

by bsue112163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 20, 2023 -

My Auto Import Center responded

Thank you for the review! We appreciate you trusting us with your business!

April 17, 2023

The new parts were ordered and they installed them in less than an hour. Great service. More

by jlongludington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Toyota Service Team took such good care of you! We appreciate you trusting us with your business.

April 16, 2023

was very unhappy this time. did usual free oil change and tire rotation. I asked for wiper blades also. After sitting for 45 mins. they came with very dirty filters which cost a More

by lifeisshort365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Troyer
May 11, 2023 -

My Auto Import Center responded

We appreciate you bringing this to our attention. Our Assistant Service Manager, Jim Pruit, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 291-1428

April 14, 2023

Great customer service. Kept me well informed on progress of repair. Waiting area clean with complementary snacks and beverages. Repair done right the first time. I will More

by MBosma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zacj
Apr 14, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi service team took such good care of you! We appreciate you trusting us with your business.

April 13, 2023

Provided prompt service, friendly and thorough employees, helpful explanations and suggestions to my questions, comfortable waiting area More

by MBSHERBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek, Austin Uhl, Lory Abiertas-Dekker
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive service experience for you! We appreciate you trusting us with your business.