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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,878 Reviews

1,878 Reviews of My Auto Import Center - Service Center

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October 23, 2021

Everyone I have had to deal with there have been friendly, prompt, and knowledgeable. They have always treated us well and kept our vehicle in excellent condition. That gives us confidence in trav More

by DECLINED0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Oct 25, 2021 -

My Auto Import Center responded

Thank you for sharing your experience with everyone!

October 23, 2021

I bought a used Tundra with 71k on it and have been very pleased with service until yesterday I had new tires installed. The Toyota service consultant printed out a paper with all the recommended maintenanc More

by jeffbairdsax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

My Auto Import Center responded

I am sorry to hear about your recent visit. I have shared your experience with both our Sales and Service Managers. We are having trouble finding your contact information. Please reach out to our Used Car Sales Manager Charlie directly at 231.799.2886.

October 22, 2021

Service was exceptional. Customer service was exceptional. I highly recommend My Auto Import Center and especially Olivia in the Nissan service department. More

by Josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

My Auto Import Center responded

Thank you for giving Olivia and our entire Service Team the opportunity to earn your business!

October 22, 2021

Everyone I encountered as part of this service experience was kind, patient, helpful and happy to answer my questions. My wait time was less than expected, and I was pleased with the detailed paperwork when More

by HTHELAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the name of the gentleman that greeted me when I arrived, but his interaction was 5 stars too., Taylor Briggs
Oct 25, 2021 -

My Auto Import Center responded

Thank you for sharing your experience with everyone!

October 22, 2021

We were promptly greeted by Olivia and explained the service that would be done. Thanks More

by carroll.thomas48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

October 22, 2021

Work completed on time and correct. Appreciated shuttle to Barnes and noble. Thanks to Elizabeth More

by MOYNIHANDESIGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

My Auto Import Center responded

Thank you for giving Elizabeth and our entire Service Team the opportunity to earn your service business!

October 22, 2021

The staff here are wonderful and efficient. They always take good care of my car. More

by betsypash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Oct 25, 2021 -

My Auto Import Center responded

Thank you for your support!

October 21, 2021

It was a wonderful experience, will definitely be back in the future 10 out of 10 More

by arabella.kp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamir
Oct 25, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

October 21, 2021

The team was friendly and professional. The service was performed in short order and the waiting area is comfortable. More

by joshversalle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

My Auto Import Center responded

Josh, thank you for giving Olivia and the My Auto Import Service Team the opportunity to earn your business!

October 20, 2021

My experience with everyone at this dealership has always been excellent, which is why I travel out of my way to have work done here . Customer service is very helpful and professional. Service is efficient More

by SRAAYMAKERS97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

My Auto Import Center responded

Thank you for continuing to give us the opportunity to earn your service business!

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