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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,878 Reviews

1,878 Reviews of My Auto Import Center - Service Center

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October 07, 2021

Service was just fine. The person doing the scheduling was not good. They got the time wrong and when I called to correct it, they appeared not to know how to work the scheduling system More

by RICH59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for the feedback, it is greatly appreciated! Thank you for allowing us to earn your business.

October 07, 2021

Unknown to me the reason for the battery not holding a charge was my fault. Somehow an overhead light was left on, thus the battery was drained. What a drag as we had the car towed from Manistee. The More

by YOUNKATHEART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for making the trip to see us and get your battery figured out! We appreciate your business!

October 07, 2021

Great and quick service including extend evening hours for an oil change. To top it off it was half price service special during this appointment. Thank you More

by JUAN.BRISITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for allowing us to earn your business and the great review!

October 07, 2021

Easy to make an appointment for routine maintenance and they are very good at meeting time commitment. More

by NEWSTALK1090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for sharing your experience with everyone!

October 07, 2021

I would highly recommend My Auto Import for service. Their employees are extremely helpful and willing to go above and beyond. More

by evajarema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Geesaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for the kind review!

October 06, 2021

The people that work here are courteous fast and polite. The service is above excellent More

by LSHUMAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

My Auto Import Center responded

Thank you for choosing My Auto for your service work! We appreciate your business!

October 06, 2021

I had an appointment on Tuesday to program a new key. I also had a leak in a tire. The key was programmed and the tire was fixed. More

by jameshoeksema
Recommend Dealer
Yes
Employees Worked With
I don't know
Oct 08, 2021 -

My Auto Import Center responded

Glad that you were well taken care of in our service department! Thank you for your business!

October 06, 2021

I took advantage of the 50% off special on oil changes after 6 pm. I got there at 6:00 and waited and waited for anybody to help me. When someone finally checked me in they told me it would be an hour. Th More

by Radar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Oct 08, 2021 -

My Auto Import Center responded

I apologize that your last visit was less than exceptional. This is very uncommon and not our intention for you to feel this way. Javid, our service manager would love to get in contact with you! His email is jzahir@themyautogroup.com, if you could please send him your contact information that would be great.

October 05, 2021

Fast check-in, fast work, and easy checkout made the routine service very easy. No problems at all. More

by STEVE WINTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall the name of the service advisor
Oct 06, 2021 -

My Auto Import Center responded

Steve, I am glad that you enjoyed your visit to the service center! Thank you for allowing us to earn your business!

October 05, 2021

Very easy to set appointment and in-n-out. Very satisfied with my first appointment. Looking forward for my next one More

by VANNAKET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

My Auto Import Center responded

Thank you for allowing us to earn your business!

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