My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
446 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
I had an excellent experience at this dealership. They worked me right in on a Saturday to have my car diagnosed. After diagnosing my car they ordered the part and were able to start work on my car Thursd worked me right in on a Saturday to have my car diagnosed. After diagnosing my car they ordered the part and were able to start work on my car Thursday. I dropped it off Thursday, they shuttles me to work. Once it was ready, they came and got me from work and I was on my way. I will continue to take my car here in the future. Excellent service and both drivers were very friendly and excellent!! More
Very disappointed in dodge paid 1600 to have my car fixed and know it is not starting been trying to talk to someone about fixing the problem but they have no cars to loan out 🤬☹ and know it is not starting been trying to talk to someone about fixing the problem but they have no cars to loan out 🤬☹ More
My vehicle was taken in for service right at my appointment time and the staff were very friendly. Waiting area was clean and socially distanced. appointment time and the staff were very friendly. Waiting area was clean and socially distanced. More
Employees were friendly. I was pleased overall, however I feel like there is still an issue with the trasn. Communication left a little to be desired. feel like there is still an issue with the trasn. Communication left a little to be desired. More
They were pleasant and efficient, I will return to have them service my vehicle. I wish they were closer to my home. I wish more dealers had the Fait franchise. them service my vehicle. I wish they were closer to my home. I wish more dealers had the Fait franchise. More
I've always been treated real well when going to dealership & or service center. Usually the wait is not too bad. But when it's expected longer a loaner would be appreciated dealership & or service center. Usually the wait is not too bad. But when it's expected longer a loaner would be appreciated More
The service on my car was good, had great customer service too. Would be nice if I could get a loaner car the next time I have service though. service too. Would be nice if I could get a loaner car the next time I have service though. More
Super service managers with great personalities, professional and very helpful. They make you feel important. Also a service tech came out to help me pair my phone. professional and very helpful. They make you feel important. Also a service tech came out to help me pair my phone. More
Service was timely, and efficient no problems noted , inspected the brakes and several other areas . Pricey for oil change and tire rotation though , could definitely work on that inspected the brakes and several other areas . Pricey for oil change and tire rotation though , could definitely work on that More
I went there to fix a problem that I had brought up at my oil change in the fall. I was told that the problem couldn't be fixed because the part (my seat heater had stopped working) had been discontinued. I oil change in the fall. I was told that the problem couldn't be fixed because the part (my seat heater had stopped working) had been discontinued. I was told a note would be made about it and a replacement part may become available. I finally took my vehicle back in, in April and was told that the part wasn't discontinued and they fixed it luckily for you guys my vehicle warranty had run out. I am not happy this should have been covered under both my warranties but it wasn't since I was told the wrong information. I won't be coming back to you guys for service issues in the future More