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Myrtle Beach Chrysler Jeep
Myrtle Beach, SC
1,232 Reviews
Myrtle Beach Chrysler Jeep will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chrysler or Jeep customers. If you want to be pressured into a purchase, you had best go elsewhere. You however can be sure we will do everything in our power to provide the best loan or lease that works for you and your wallet.
In addition to helping drivers find the perfect Chrysler or Jeep match, Myrtle Beach Chrysler Jeep also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, leak repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Chrysler or Jeep themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...).
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,232 reviews
March 11, 2023
The dealership support through the car ordering and purchase process was incredible and very supportive! The team was very helpful and wanted to make sure I was pursuing what was right for me and not j purchase process was incredible and very supportive! The team was very helpful and wanted to make sure I was pursuing what was right for me and not just trying to make a sale. More
by CEO#4
March 10, 2023
Nice friendly staff that were quick to help get me through the car buying process. through the car buying process. More
by Smiliesc
March 09, 2023
I recently purchased a preowned vehicle from Jeremy Ratley at Myrtle Beach Jeep. From the minute I spoke with Jeremy he listened to what I was needing and looking for. He immediately said he knew the Ratley at Myrtle Beach Jeep. From the minute I spoke with Jeremy he listened to what I was needing and looking for. He immediately said he knew the vehicle that would fit my needs and budget. This was a tad older, but low mileage As-Is vehicle, but we did agree to place on the We Owe a few items that we both thought were a minor/quick/easy fix that they would take care of after purchase. They immediately set an appointment with me, put me in something to drive and attempted the repairs. A day later they called and I returned to get my vehicle. However, only half the issue was fixed. They asked me to bring it back the next day and I did and again they attempted to fix but no good. So promptly they made another appointment and tried again – this time a very expensive fix. Unfortunately, this too failed to correct the issue. By now I knew they had spent way more time and money attempting to fix the issue than they had planned or that a reasonable business plan would allow. After a productive meeting they agreed to take the vehicle to the manufactures dealer to have them diagnose the issue and I agreed that if they would pay for the diagnosis, I would take care of the fix. We made another appointment and they again put me in a vehicle to drive while they took care of taking the truck to the dealer. This last appointment took much longer than I expected, but when they called and said they had it back, they had already paid for and fixed the truck. This was another not so cheap fix and was above and beyond my expectations. I know dealers get a lot of flack sometimes for not taking care of issues or customers. But my experience with sales, service and upper management was superior and the entire dealership went above and beyond to make the sale right! I want to thank the entire dealership, but especially Jeremy in sales – AWESOME! Lee the Sales Mgr, Tyler in F&I, Jim and Matt in Service, the mechanic Craig and the GM Ryan. If you’re looking for a vehicle and don’t at least stop here and tell Jeremy what your looking for, then you’ve done yourself a big disfavor. My next vehicle purchase will definitely start at Myrtle Beach Jeep and yours should too! More
by jdbaker73
Employees Worked With
Other Employees :
Master Mechanic Craig, Tyler Grimmett
March 08, 2023
Lots of promises - none kept! ! No follow-up after the sale. Very dissatisfied with the salesman and all his unfulfilled promises. ! No follow-up after the sale. Very dissatisfied with the salesman and all his unfulfilled promises. More
by Kbg13
February 27, 2023
Hilton went above and beyond customer service for me. He showed patience and commitment with my sale and didn't get frustrated with the terms I was setting to get into my new ride. It was time consuming He showed patience and commitment with my sale and didn't get frustrated with the terms I was setting to get into my new ride. It was time consuming yet at the end we were both pleased with the outcome. If you are looking for an honest, competent salesperson with integrity, you will be pleased with Hilton Smith. More
by Brendaell
Employees Worked With
February 27, 2023
My husband and I had a experience working with Jeremy at Myrtle Beach Chrysler Jeep. He stayed in contact with us until we got what we were looking for. Myrtle Beach Chrysler Jeep. He stayed in contact with us until we got what we were looking for. More
by sally
Employees Worked With
February 25, 2023
We recently purchased a new vehicle from Myrtle Beach Chrysler Jeep and were very pleased both with the deal we got and how well we were treated. Chrysler Jeep and were very pleased both with the deal we got and how well we were treated. More
by Twogoochy
Employees Worked With
Anthony Murphy
February 22, 2023
Hilton and Tyson were great! Hilton made sure I got a great deal on an awesome car and I could not be happier. He took the time to explain all the features and really showed me h Hilton made sure I got a great deal on an awesome car and I could not be happier. He took the time to explain all the features and really showed me how to use these features as well. Tyson in finance made the process super smooth and thoroughly explained the various packages. Thanks again, guys! More
by athenaisernia
February 16, 2023
What a great experience! I have always hated car shopping - it takes too long and you walk away feeling like you were taken for a fool. Kane made this simple and quick. I I have always hated car shopping - it takes too long and you walk away feeling like you were taken for a fool. Kane made this simple and quick. I would definitely recommend Kane and this dealership. I am very happy with my pre-owned Jeep More
by Erin
Employees Worked With
Kane Greene, Tyler Grimmett
