Myrtle Beach KIA - Service Center

He was the best very informative! !! If you want to hear the truth go to him. !! If you want to hear the truth go to him. More

Will in Service Center was the best when I took my car in for software update! From the time he returned my call to set up appointment to me getting in car after completion, Will was very professional, resp for software update! From the time he returned my call to set up appointment to me getting in car after completion, Will was very professional, respectful and knowledgeable! He's a keeper!!! More

My TELLURIDE needed a new part and William Thibodeau - Service Advisor ordered my part and called me to make the appointment. I was out of the country and Will called numerous times before I was able to a Service Advisor ordered my part and called me to make the appointment. I was out of the country and Will called numerous times before I was able to answer his call. Appointment was made within days and the service was easy. Thanks Will for getting this done. More

I wanted everyone to know what wonderful service I got when I took my 2011 Kia Sorento to be serviced. Will Thibodeau got my car serviced very quickly. I called to check on the status of my Kia and he ha when I took my 2011 Kia Sorento to be serviced. Will Thibodeau got my car serviced very quickly. I called to check on the status of my Kia and he had justed gotten it finished and he was getting ready to call me. My car runs so much better and I am extremely happy with their work. Thank you, Will More

I needed to get my Telluride in for a 30K checkup and recall check. Will called me back right away and he was able to fit me in based on my schedule. He did a great job of explaining the work that was do recall check. Will called me back right away and he was able to fit me in based on my schedule. He did a great job of explaining the work that was done. Really appreciate the prompt and professional service. Thanks, Tim More

Worked with Bill Tollinger in the service department - he was awesome, got my car done quickly and treated me great. Hate going in for service - but he made it as painless as possible. was awesome, got my car done quickly and treated me great. Hate going in for service - but he made it as painless as possible. More

I want to thank Will in the Service Department. He really came through for me today—and it’s not the first time. He knows how to deliver top-notch maintenance, always exceeding my expectations in b He really came through for me today—and it’s not the first time. He knows how to deliver top-notch maintenance, always exceeding my expectations in both time and expense. This afternoon he stopped in the middle of his busy schedule to help me analyze an engine warning light problem. Within minutes the problem was solved, and all it cost me was $30 for a new gas cap! (I’ve been stressing about that warning light for weeks.) Will’s 5-star customer service reminds me why I chose Myrtle Beach Kia in the first place. There is no substitute for excellent employees—they make all the difference in the world! More

Will in the service department was very helpful and professional. Got me in and out for a software update ASAP. Appreciate the free car wash as well. Thank you! professional. Got me in and out for a software update ASAP. Appreciate the free car wash as well. Thank you! More

I wanted to leave a few comments about the service and employees .Our Kia Sorrento needed the software update . So I pull into the service area and was greeted by 2-3 people . I was told that it would ta employees .Our Kia Sorrento needed the software update . So I pull into the service area and was greeted by 2-3 people . I was told that it would take about an hour or less . So I went through the Parking lot and viewed a few cars . I came in and sure enough my sales person was there ( it’s been almost 4 years ) He stated I know you ! Joe Claudio and I talked about family and my thoughts on a new car . While I was there I was introduced to fellow sales guys .. had a great time . As I was walking to ask questions about my car .. William Thibodeau said can I help you with anything… then that’s when I realized that I came 3 1/2 years ago and bought a car . William is extremely knowledgeable about the Kia line as well as many car companies. —- I leave and go to write a note of thanks and I get a call from Joes sales guy (Keith) . Keith said if I needed anything to call and he would tell Joe my thoughts…. This was a GREAT EXPERIENCE and felt that I don’t see this anymore. This is a great dealership and feel very comfortable there . Thanks Bill More

William is a service professional. He took the time to explain what they were doing and how long it would take, actually he got the car finished up a little earlier than promised and ha He took the time to explain what they were doing and how long it would take, actually he got the car finished up a little earlier than promised and had me on my way. Best customer service I have ever gotten at a dealership. Great Job William!! More